Manos Dekoulos
Athens
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
5
5
years of professional experience
23
23
years of post-secondary education
3
3
Languages
Work History
Colleague Facilities Officer
One And Only Kea Island
03.2024 - Current
- Unit allocation to both new hired and existing colleagues, based on availability as well as on the corporate policy.
- Liaising with various departments for all maintenance and repair work, room cleaning activity and other.
- Liaising with pest control contracted company to ensure effective program is in place.
- Ensure necessary first aid is available at accommodation site, all the time.
- Forecasting accommodation requirements and prepare reports for the Mgmt., when required.
- Participation in viewings and relevant meetings with involved Real Estate companies and property owners.
- Inspection of the accommodation to ensure that hygiene and health and safety regulations are met, carries out risk assessments as necessary.
- Supervision accommodation attendants to ensure that all cleaning and maintenance is carried out to the highest standards, at all times.
HR - Housing Coordinator
Costa Navarino
8 2023 - 11.2023
- Responsible for the housing of all the company's associates
- Responsible for the coordination of the maintenance issues
- Responsible for the coordination of the housekeeping in the associates' buildings
- Good knowledge of Scan program
- Managing properties
- Managing human resources
- Coordinate check in/ check out
- Booking Management
- Receipt and settlement of customers.
Sales Executive
Luxury Drops
09.2020 - 10.2022
- Responsible for sales activities
- Managing the company's website and its affiliated platforms (Airbnb, Booking, HomeAway, and Tripadvisor)
- Basic accounts procedures (invoices, payment receipt).
Customers Responsible
Welcome Host
02.2020 - 07.2020
- Responsible for customer service
- Identified opportunities for cost savings through analysis of tariff classifications and duty rates.
Sales Executive
Private Greek Villas
02.2019 - 08.2019
- Responsible for sales activities
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
Master of Science - Tourism Administration
Hellenic Open University
04.2001 - 05.2024
Completed coursework towards Bachelor's Degree in Tourism Management -
University of West Attica
Skills
- Work Coordination
Decision-Making
Multitasking
Problem-solving abilities
Teamwork and Collaboration
Work Coordination
Personal Information
Date of Birth: 31/03/1995
Timeline
Colleague Facilities Officer
One And Only Kea Island
03.2024 - Current
Sales Executive
Luxury Drops
09.2020 - 10.2022
Customers Responsible
Welcome Host
02.2020 - 07.2020
Sales Executive
Private Greek Villas
02.2019 - 08.2019
Master of Science - Tourism Administration
Hellenic Open University
04.2001 - 05.2024
HR - Housing Coordinator
Costa Navarino
8 2023 - 11.2023
Completed coursework towards Bachelor's Degree in Tourism Management -
University of West Attica
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