Manos Grammatikakis

Key Position Highlights :

• Managed project governance and delivery for complex, high-stakes initiatives, ensuring alignment with strategic objectives.
• Coordinated with stakeholders across domestic and international locations to facilitate seamless project execution.
• Collaborated closely with high management to align project objectives with strategic company initiatives and direction, ensuring that efforts contributed to overall business growth.

Achievements :

• Delivered e-commerce pioneer features to the greek market (apple pay, network tokenization).
• Excelled in delivering first full compliance to the greek fiscalization scheme for eft-pos payments, comparing to competition.
• Built strong partnerships with external stakeholders through timely communication, setting realistic expectations, and delivering on commitments consistently.

Key Position Highlights :

• Spearheaded large-scale projects focused on the bank's front-end payment system, ensuring seamless integration with adjacent systems.
• Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
• Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.

Achievements :

• Managed the full migration to bank's successor front-end system with an on-time target and service uninterrupted manner.
• Achieved a 25% reduction in transaction processing time through system optimization and strategic enhancements.
• Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.

Key Position Highlights :

• Ownership of the project development and support for the bank's front-end payment system, achieving remarkable results in system performance and user satisfaction.
• Managed complex projects from procurement to commission, ensuring total alignment with business goals.
• Monitored system performance metrics, making adjustments as necessary to maintain high levels of efficiency.

Achievements:

• Negotiated with software vendors to secure more favorable terms for enterprise software solutions.
• Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
• Facilitated smoother project transitions, ensuring thorough documentation and effective handovers.

Key Position Highlights :

• Delivered tailored consulting services to commercial banks, enhancing their transaction systems part of ACI's payment products.
• Developed formal specifications and effort estimations for customized solutions, ensuring alignment with client needs.
• Conducted comprehensive unit, integration, and system testing, leading to improved system reliability and performance.
• Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.

Acievements :

• Contributed to business growth by identifying opportunities for expanding services offerings based on market research and client feedback analysis.
• Facilitated seamless system migrations with minimal disruption to operations using careful planning, execution strategies, and risk mitigation techniques.

• Developed Softswitch voice-data solutions for Next Generation Networks, enhancing VoIP service offerings.
• Contributed to the analysis, design, and implementation of the SURPASS hiQ8000 product.
• Conducted unit and integration testing, ensuring high-quality software performance.
• Provided ongoing maintenance and support, improving system reliability and user satisfaction.

• Collaborated with the Rapid Application Development team to enhance systems in Credit Markets.
• Supported a range of applications, ensuring optimal performance and reliability, while also providing innovative solutions to business.
• Contributed to projects that improved system efficiency, positively impacting trading operations.

• Supported multiple global systems and applications within the Interest Rates Derivatives line of business.
• Developed effective technical solutions to address user requirements and resolve issues, while utilizing technologies to enhance system performance.
• Contributed to a collaborative team environment, improving operational efficiency and user satisfaction.