Summary
Overview
Work History
Education
Skills
Languages
References
Hobbies and Interests
Training
Timeline
Generic

Maria Alexopoulou

Athens

Summary

Sales professional with proven track record in driving revenue and enhancing customer relationships. Skilled in coordinating sales activities, managing client accounts, and supporting sales teams to achieve targets. Known for strong teamwork, adaptability, and delivering consistent results in dynamic environments. Expertise includes CRM software, sales reporting, and problem-solving.

Experienced with managing sales operations and coordinating team efforts to meet targets. Utilizes organizational skills and attention to detail to ensure smooth processes. Track record of enhancing customer satisfaction through effective communication and support.

Diligent [Desired Position] with proven ability to coordinate sales processes and support team operations. Successfully streamlined communication channels and facilitated seamless order processing. Demonstrated aptitude in managing customer relationships and executing sales strategies.

Professional sales expert prepared to drive team collaboration and achieve impactful results. Known for orchestrating efficient sales operations and supporting seamless client interactions. Reliable team player with focus on adaptability and strong organizational skills valued by employers.

Diligent Sales Coordinator offering [Number] years of [Industry] experience and expertise in cementing productive partnerships. Self-directed and determined in controlling inventory and meeting demands. Enthusiastic about capitalizing on in-depth understanding of developing territories and turning around sliding sales to make positive impact.

Goal-oriented manager with distinguished experience in [Type] industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Accomplished Sales Manager offering [Number] years of experience developing and maximizing [Type] sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

27
27
years of professional experience

Work History

Network and Sales Coordinator

SELF EMPLOYED
03.2024 - Current
  • Self Employed

Retail Buyer Operations Manager

SALT WATER AE
04.2019 - 03.2024
  • Smooth operation of the stores
  • Stock control
  • Replenishment and visual merchandising
  • Staff development and staff planning
  • Customer complaint management
  • Warehouse and back office organization
  • Buying for the upcoming seasons
  • Keep an eye on market trends and produce statistics and studies
  • Work along with the marketing manager to deliver marketing plans and costs
  • Work on a tight schedule for the opening of our summer stores Mykonos Santorini Costa Navarino Astir Beach

Store Manager

DIXONS SOUTH EAST EUROPE
11.2015 - 03.2019
  • Smooth operation of the stores
  • Stock control
  • Replenishment and visual merchandising
  • Staff development and staff planning
  • Customer complaint management
  • Warehouse and back office organization

Buyer/Stock Controller

XLCLOSET
07.2014 - 02.2015
  • Keep an eye on market trends and produce statistics and studies
  • Travelling abroad to Europe for purchasing and selection of products and collections for the stores
  • Managed OTB for all brands, and reporting to the commercial director
  • Analyzing sell outs, margins and stocks for all brands
  • Responsibility and supervision of the display of the garments in store
  • Managing supply chain process from order to delivery to ensure stock reaches shop floor on time
  • Stock replenishment for continuous items

Floor Manager

H&M
07.2013 - 07.2014
  • Being responsible for the daily smooth operation of the store
  • Responsible for recruitment, induction, operating procedures and daily smooth operation of the shop

Buying & Brand Manager for Coach and Ermenegildo Zegna

Folli Follie Group
01.2008 - 07.2011
  • Responsible for the smooth operation of all stores for the brands Coach and Ermenegildo Zegna
  • In charge of construction plan, timely delivery and opening of the stores. Ensure effective communication with Coach USA and Ermenegildo Zegna Milan in order to achieve targets
  • Keep an eye on market trends and produce statistics and studies
  • Work along with the marketing manager to deliver marketing plans and costs
  • Travelling to New York and Milan for purchasing and selection of products and collections for the stores
  • Managed OTB for both brands, and reporting to the commercial director
  • Analyzing sell outs, margins and stocks for both brands
  • Responsibility and supervision of the display of the garments in store
  • Managing supply chain process from order to delivery to ensure stock reaches shop floor on time
  • Stock replenishment for continuous items
  • Execution and achievement of company’s commercial policy with regards to purchasing, stocks, margins, sales and profitability
  • On the job Training, Recruitment and responsible for overall sales targets (management of small and large teams)

Store Manager

H&M
01.2007 - 12.2007
  • Being part of the initial team of the start up for Greece that was trained in Zurich for three months
  • Responsible for the opening of the 1st H&M in Greece as a duty store manager, 600sqm
  • Active store manager for the opening of the 2nd H&M in Greece 800sqm
  • Mentor and supervise the opening the 3rd H&M store in Greece
  • Integral member of the “train the trainer” program in order to train the new staff
  • Responsible for recruitment, induction, operating procedures and daily smooth operation of the shop

Manager On Duty (October 2003 onwards)

The Nuance Group Hellas S.A.
11.2002 - 01.2007
  • Responsible for Hermes and Hugo Boss
  • Smooth operation of the stores
  • Stock control
  • Replenishment and visual merchandising
  • Staff development and staff planning
  • Customer complaint management
  • Warehouse and back office organization
  • Travelling to Paris and Stuttgart accordingly for Buying for both stores
  • Presenting the new collection to the staff and train them for the new collections.
  • Managed OTB for both brands, and reporting to the buying manager.
  • Stock replenishment for the continuous items.
  • Responsibility and supervision of the display of the garments in store.
  • In 2003 Hugo Boss Shop was awarded the “The Travel retail shop of the Year” among 100 stores worldwide

Assistant Manager (February 2000 -2002)

United Colors of Benetton, Newcastle UK
Newcastle, UK
04.1999 - 07.2001
  • Smooth operation of the store
  • Stock control
  • Ordering and receiving of merchandise from main warehouse and suppliers
  • Replenishment and visual merchandising
  • Cash handling and customer complaint management

Sales Assistant

Cruise Flannels, Newcastle, UK
Newcastle, UK
12.1998 - 04.1999
  • Responsible for the replenishment of merchandise
  • Cashiering and sales assistance in shop
  • Organizing presentation of New Collections Events

Sales Assistant

Body Shop, Newcastle, UK
Newcastle, UK
11.1998 - 12.1998
  • Responsible for the replenishment of merchandise
  • Cashiering and sales assistance in shop

Education

Post Graduate Certificate - European Sports and Funding

University of Northumbria
08.1999

BA Business Administration - International Marketing and Marketing Research

University of Sunderland
06.1998

Foundation Course - undefined

Mediterranean College
06.1994

High School Graduate - undefined

06.1991

Skills

  • Customer communication
  • Data entry
  • Goals and performance
  • Strong enthusiasm
  • Exceptional leader
  • Sales reporting
  • Analytical thinking
  • Sales strategy development
  • Managerial skills
  • Goal-oriented mindset
  • Effective negotiation
  • Prospecting skills
  • Recordkeeping
  • Coaching skills
  • Issue resolution
  • Sales strategies
  • Sales expertise
  • Cross-selling techniques
  • Territory management
  • Upselling strategies
  • Contract preparation
  • Safety protocols
  • CRM software proficiency
  • Upselling
  • Report generation
  • Schedule management
  • Strategic planning
  • Scheduling
  • Distribution management
  • Cold calling expertise
  • Account management
  • Report creation
  • Lead generation
  • Cold calling
  • Proposal development
  • Process improvement

Languages

Greek mother tongue
English fluent
French basic

References

Available upon Request

Hobbies and Interests

Travelling, reading, Fashion and retail update

Training

  • January 2002: Leadership Course Level 1&2, Athens, Greece
  • November 2003: Hermes Travel Retail Seminar for Managers, Paris, France
  • April 2004: Hugo Boss Travel Retail Conference, Dublin, Ireland
  • May 2004: Hermes Travel Retail Seminar, Paris, France
  • October 2004: Tax Free World Exhibition, Cannes France
  • March 2005: Hermes Travel Retail Seminar for Managers, Paris, France
  • April 2005: Hugo Boss Travel Retail Conference, Izmir, Turkey
  • May 2005: Hugo Boss University, Metzigen, Germany
  • January 2008: Coach Managers Training, New York
  • April 2010: Ermenegildo Zegna Managers Training, Milan

Timeline

Network and Sales Coordinator

SELF EMPLOYED
03.2024 - Current

Retail Buyer Operations Manager

SALT WATER AE
04.2019 - 03.2024

Store Manager

DIXONS SOUTH EAST EUROPE
11.2015 - 03.2019

Buyer/Stock Controller

XLCLOSET
07.2014 - 02.2015

Floor Manager

H&M
07.2013 - 07.2014

Buying & Brand Manager for Coach and Ermenegildo Zegna

Folli Follie Group
01.2008 - 07.2011

Store Manager

H&M
01.2007 - 12.2007

Manager On Duty (October 2003 onwards)

The Nuance Group Hellas S.A.
11.2002 - 01.2007

Assistant Manager (February 2000 -2002)

United Colors of Benetton, Newcastle UK
04.1999 - 07.2001

Sales Assistant

Cruise Flannels, Newcastle, UK
12.1998 - 04.1999

Sales Assistant

Body Shop, Newcastle, UK
11.1998 - 12.1998

BA Business Administration - International Marketing and Marketing Research

University of Sunderland

Foundation Course - undefined

Mediterranean College

High School Graduate - undefined

Post Graduate Certificate - European Sports and Funding

University of Northumbria
Maria Alexopoulou