MARIA ARVANITI

Brands in charge: Moncler, Emporio Armani, Kenzo, Farm Rio, Camilla, Isabel Marant.

• Boosted sales performance by implementing effective visual merchandising and store layouts.
• Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
• Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
• Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.

Key Locations: Athens City Center, Glyfada.

• Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.

• Supervised daily operations by directing customer service, inventory and sales operations.
• Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
• Conducted inventory analysis to determine optimal stock levels.
• Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
• Answered product questions and assisted customers in selection and checkout.