Maria Diakonitaki

During my time in the flight industry, I continued to hone my customer service skills, working with passengers from a diverse range of backgrounds and cultures. I developed a deep understanding of the importance of clear communication, attention to detail, and problem-solving in ensuring customer satisfaction.

I worked under intense pressure, handling customer complaints and solving problematic situations as and when they arose. In my current role as a Quality Assurance Analyst, I apply these skills to ensure that the company's customer service standards exceed expectations.

I am an eager learner who enjoys overcoming expectations and taking on new challenges. My experience and skills demonstrate that I am capable of working well under pressure, communicating effectively, and maintaining excellent customer relations.

• Painting
• Reading
• Swimming
• Photography