Maria Dougali
Athens,I
Overview
9
9
years of professional experience
Work History
Retail Associate
Exereton, Bakery/Cafe
Thessaloniki
10.2023 - 09.2024
- Provided exceptional customer service, assisting customers with product selection and taking orders.
- Operated cash register and handled cash and card transactions.
- Promoted daily specials and upsold products to increase sales.
- Ensured cleanliness of the store and maintained food safety standards.
Waitress
El Loco Restaurant & Bar
Alonnisos
06.2023 - 09.2023
- Provided exceptional table service in a fine-dining setting.
- Managed up to 6 tables at once while maintaining top service quality.
- Resolved customer complaints promptly and professionally.
- Supported kitchen and bar staff during peak hours.
Children's Entertainer
Anemoskorpismata
Thessaloniki
11.2022 - 05.2023
- Delivered themed birthday parties.
- Led dancing, balloon modelling, face painting, and storytelling.
- Maintained energy and engagement with kids aged 3–10 in various settings.
- Handled parent communication and set-up/clean-up responsibilities.
Sales Supervisor
Infinity Consulting
Thessaloniki
09.2019 - 08.2021
- Supervise a team of 10 sales associates, ensuring daily targets.
- Implement sales strategies.
- Conduct regular training sessions on product knowledge and customer service.
B2B/B2C Sales Representative
Infinity Consulting
Thessaloniki
11.2017 - 09.2019
- Engaged with 50+ customers daily to understand needs and recommend suitable energy solutions.
- Surpassed monthly sales targets by up to 20% through effective upselling and customer engagement.
- Trained new hires on customer service techniques and product features.
Internship Student
ATHEXCSD
Thessaloniki
11.2016 - 01.2017
- Daily report on the stock markets in Eastern Europe.
- Developed professional skills through hands-on experiences, including time management.
- Sorted, organized, and maintained files.
Accountant Intern
N. Aggelou Accounting Office
Kozani
06.2015 - 07.2015
- Assisted with daily bookkeeping tasks and entered financial transactions into accounting software.
- Maintained organized digital filing of financial documents.
Education
Diploma in Performing Arts - Acting
Theatre 10Θ
Athens07-2025
Bachelor of Science - Economics
University of Macedonia
Thessaloniki11-2017
High School Diploma -
1st General High School
Kozani06-2012
Skills
- Microsoft Office (Excel, Word, Power Point, Outlook)
- Accounting Programs (SoftOne)
Languages
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Timeline
Retail Associate
Exereton, Bakery/Cafe
10.2023 - 09.2024
Waitress
El Loco Restaurant & Bar
06.2023 - 09.2023
Children's Entertainer
Anemoskorpismata
11.2022 - 05.2023
Sales Supervisor
Infinity Consulting
09.2019 - 08.2021
B2B/B2C Sales Representative
Infinity Consulting
11.2017 - 09.2019
Internship Student
ATHEXCSD
11.2016 - 01.2017
Accountant Intern
N. Aggelou Accounting Office
06.2015 - 07.2015
Diploma in Performing Arts - Acting
Theatre 10Θ
Bachelor of Science - Economics
University of Macedonia
High School Diploma -
1st General High School