Maria Ioannou
Kalamata
Summary
Detail-oriented and adaptable professional with a background in administrative support, customer service, and retail operations. Experienced in managing client communications, handling records and archives, and providing high-quality customer service in fast-paced environments. Strong organizational and problem-solving skills, with the ability to build positive relationships and ensure efficient daily operations.
Overview
3
3
years of professional experience
Work History
Administrative Assistant Intern
General State Archives- Messinia(GAK)
Kalamata, Greece
01.2026 - 04.2026
- Managed and organized archival records and documents
- Assisted the public with document requests and research inquiries
- Handled administrative tasks and office correspondence
- Maintained and updated filing systems (physical and digital)
- Supported daily operations of the archives department
Cashier
Public
Peristeri, Greece
07.2025 - 01.2026
- Processed daily cash transactions with accuracy and efficiency
- Managed and balanced cash register to prevent discrepancies
- Handled customer returns and complaints professionally
- Maintained organization and cleanliness of the checkout area
Sales Associate
Attrattivo
Peristeri, Greece
02.2025 - 07.2025
- Built strong customer relationships through personalized service
- Processed sales transactions at the POS
- Handled returns and exchanges
- Monitored market trends and product demand
- Delivered excellent customer service
- Merchandised and arranged window displays
- Maintained store organization and cleanliness
- Gained product knowledge in garments and textiles
Customer Service Representative Intern
Athenian Brewery
Aigaleo, Greece
09.2024 - 09.2024
- Processed orders from retail stores and wholesale clients
- Provided product and service information via phone calls
- Managed customer database to enhance client satisfaction
- Resolved customer issues to improve overall customer experience
Administrative Support
Neurodevelopmental Center
Kallithea, Greece
04.2023 - 09.2023
- Managed office correspondence and communications
- Assisted with prescription management
- Scheduled and coordinated appointments
- Created and maintained client records and files
- Enhanced team productivity by providing administrative support to staff members, including scheduling meetings and coordinating events.
Education
Social Anthropology
Panteion University
Athens, Greece02-2027
Certificate Program - International Women's Health And Human Rights
Stanford University
California07-2024
Skills
- Customer and client relations
- File organization
- Scheduling appointments
- MS office
- Data management
- Social media management
- Multitasking and time management
Languages
- English- ECPE
- Italian- A2
Timeline
Administrative Assistant Intern
General State Archives- Messinia(GAK)
01.2026 - 04.2026
Cashier
Public
07.2025 - 01.2026
Sales Associate
Attrattivo
02.2025 - 07.2025
Customer Service Representative Intern
Athenian Brewery
09.2024 - 09.2024
Administrative Support
Neurodevelopmental Center
04.2023 - 09.2023
Social Anthropology
Panteion University
Certificate Program - International Women's Health And Human Rights
Stanford University