Maria Liveri
Summary
Welcoming, hardworking and trustworthy with strong organizational skills. A team working and creative person with experience in various fields. Cheerful when assisting customers with requests and meeting special needs. Eager to achieve company goals.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Nicolas, Tavern
05.2023 - 09.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Bartender Assistant
Zeros Club
05.2022 - 09.2022
- Learned how to make wide variety of mixed drinks.
- Assisted in setting up and breaking down bar area for special events.
- Restocked ice, condiments, and snacks.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Receptionist
Maria Studios
05.2021 - 09.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Room Cleaner
Maria Studios
05.2021 - 09.2021
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Education
Bachelor of Science - HONS International Hospitality Management
University of Bolton
Athens, Greece 04.2026
Skills
- Payment Collection
- Drawer Management
- Customer Service
- Customer Complaint Resolution
Accomplishments
- Achieved high level listening skills through effectively helping with food service.
- Achieved strong organizational skills by completing reception duties with accuracy and efficiency.
- Resolved product issue through consumer testing.
hobbies
- Volunteering (tree planting, beach cleaning, helping people in need)
- Graphic design
- Basketball
- Volleyball
Languages
Greek
Native language
English
Proficient
C2
Italian
Intermediate
B1
German
Elementary
A2
Timeline
Customer Service Cashier
Nicolas, Tavern
05.2023 - 09.2023
Bartender Assistant
Zeros Club
05.2022 - 09.2022
Receptionist
Maria Studios
05.2021 - 09.2021
Room Cleaner
Maria Studios
05.2021 - 09.2021
Bachelor of Science - HONS International Hospitality Management
University of Bolton
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