Gardening
Maria Miltiadi
Front Desk Agent
Peristeri
Summary
Thrived in hospitality environment, developing excellent communication and problem-solving skills. Known for creating positive guest experiences through attentive service and proactive approach to addressing concerns. Seeking to transition into new field, leveraging these transferable skills to make meaningful impact.
Overview
7
7
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Guest Relations Officer
Grecotel Corfu Imperial Luxury Beach Resort
04.2024 - 10.2024
- Managed VIP guest relations, ensuring exceptional service levels were met at all times.
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
Front and Back Desk Receptionist
GK Properties
09.2023 - 04.2024
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Ensured smooth communication between clients, staff, and management through professional phone etiquette and message handling.
Waitress
Coco-Mat Hotel Athens BC
06.2022 - 07.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Salesperson
Carpo
03.2021 - 07.2022
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Waitress
Mezzo
05.2020 - 10.2020
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Cashier Team Lead
White Kitchen
12.2017 - 06.2019
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
TOURISM STUDIES
I.IEK AKMI
Athens 04.2001 -
Skills
Guest communication
Multitasking
Adaptability and flexibility
Calm under pressure
Team member development
Certification
Body Language over the first Job Interview.
Interests
Gymnastics
Photoshooting
Timeline
Guest Relations Officer
Grecotel Corfu Imperial Luxury Beach Resort
04.2024 - 10.2024
Front and Back Desk Receptionist
GK Properties
09.2023 - 04.2024
ECPE - Proficiency Certificate in English (2023)
06-2023
Waitress
Coco-Mat Hotel Athens BC
06.2022 - 07.2023
Salesperson
Carpo
03.2021 - 07.2022
Waitress
Mezzo
05.2020 - 10.2020
Body Language over the first Job Interview.
03-2020
Influencer Marketing & Social Media Strategies.
03-2020
9Th Tourism School of Kalamata.
10-2019
Cashier Team Lead
White Kitchen
12.2017 - 06.2019
TOURISM STUDIES
I.IEK AKMI
04.2001 -
Similar Profiles
U.G.JANANI CHAMATHKAU.G.JANANI CHAMATHKA
Kids Club Attendant at Lagoona beach luxury resort and spaKids Club Attendant at Lagoona beach luxury resort and spa
Ruby C. PepitoRuby C. Pepito
OJT at KANDAYA LUXURY BEACH RESORTOJT at KANDAYA LUXURY BEACH RESORT
Dimitra (Demetria) PapadopoulouDimitra (Demetria) Papadopoulou
Musician Perfomer: Pianist & Percussionist at Corfu Music experience: Jazz in the heart of CorfuMusician Perfomer: Pianist & Percussionist at Corfu Music experience: Jazz in the heart of Corfu