Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Timeline
Generic
Maria Poutouri

Maria Poutouri

Cholargos

Summary

With my background in the hospitality industry, I have developed strong communication skills and a passion for interacting with people. These experiences have made me realize that providing excellent service and ensuring a welcoming atmosphere are aspects that truly inspire me. This led me to pursue a career in customer service and reception, where I can continue to thrive by offering exceptional support to guests and clients. I am eager to contribute my organizational skills, attention to detail, and passion for helping others to a dynamic reception role, while further developing my career.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Junior Recruiter

Apply2day
10.2024 - Current
  • Enhanced candidate experience by streamlining the interview process and providing timely feedback.
  • Supported hiring process by scheduling interviews, conducting reference checks, and completing various paperwork.
  • Provided support and guidance to hiring managers in the selection process, offering insights into candidate capabilities and fit based on assessment results and interview feedback.
  • Created detailed job descriptions that accurately reflected role expectations while attracting top talent in a competitive market.
  • Expanded talent pool by proactively sourcing candidates through various channels, including social media, job boards, and networking events.

HR Intern

Apply2day
07.2024 - 10.2024
  • Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
  • Supported HR team with the creation of comprehensive onboarding materials, improving employee retention rates.
  • Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.

Waitress

Elefantas
10.2022 - 10.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Waitress

Bebidas-centro
08.2021 - 07.2022
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Answered customer questions about hours, seating, and menu information.

Waitress

Marvel
09.2020 - 08.2021
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

BANKING AND FINANCIAL MANAGEMENT -

University of Piraeus
Piraeus, Gr
06-2025

Skills

  • Excellent computer knowledge
  • Recruiting and sourcing
  • Excellent communication with customers and colleagues
  • Ability to organize and manage multiple tasks simultaneously

Personal Information

Date of Birth: 05/08/02

Certification

HR Management for Beginners - Workearly

Languages

English
Advanced (C1)
German
Intermediate (B1)

Timeline

Junior Recruiter

Apply2day
10.2024 - Current

HR Intern

Apply2day
07.2024 - 10.2024

Waitress

Elefantas
10.2022 - 10.2024

Waitress

Bebidas-centro
08.2021 - 07.2022

Waitress

Marvel
09.2020 - 08.2021

BANKING AND FINANCIAL MANAGEMENT -

University of Piraeus
Maria Poutouri