Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic
Maria Veroniki

Maria Veroniki

Athens,Greece

Summary

Accomplished professional with expertise in architectural planning and space planning, holding an Autodesk certification. Demonstrates strong problem-solving and organisational skills, with a proven track record in design optimisation. Proficient in Microsoft Office Suite, aiming to leverage these skills to contribute to innovative architectural projects.

Overview

6
6
years of professional experience
1
1
Certification

Work history

FTTH Back Office

Euroaxes S.A.
Nea Ionia, Attica
03.2025 - Current
  • Passing new assignments to the file.
  • Verification of construction requests and transformations for customer activation.
  • Archiving of site inspections requests.
  • Checking for malfunctions.
  • Correspondence from the provider (including Smart Readiness).
  • Management of request cancellations.
  • As built.
  • Assignment of site inspections and transformations to tablets and closing assignments.
  • Checking and managing old requests.
  • Coordinated communications with subcontractors and technicians, ensuring smooth project execution. (Checking goal achievement by contractor.)
  • Scheduled, verified, and uploaded FSS and site survey reports (SSR).


FTTH Project Coordinator

Ergatikat
Kifissia, Attica
01.2024 - 03.2025
  • Coordinated communications with subcontractors and technicians, ensuring smooth project execution.
  • Scheduled, verified, and uploaded FSS and site survey reports (SSR)..
  • Managed ONE activations, ensuring timely service delivery.
  • Provided technical and systemic troubleshooting of service requests (SR).
  • Participated in meetings with stakeholders, contributing to project planning and execution.
  • Input and modification of data in company database, ensuring data accuracy and integrity.

Indirect Commercial Support Specialist

Cosmote e-Value
Athens, Attica
02.2022 - 01.2024
  • Investigated, registered, and managed requests, ensuring timely resolution and customer satisfaction.
  • Received, registered, and managed complaints, addressing customer concerns effectively.
  • Electronically sent customer requests to relevant departments, ensuring prompt action.
  • Provided account explanations, ensuring customer understanding.
  • Managed incoming e-mails, ensuring timely response and resolution.
  • Registered and serviced requests, maintaining accurate records.
  • Updated, corrected, and completed existing customer details.
  • Trained new agents, ensuring team efficiency and effectiveness.

Interior Designer

kk-group.gr
Athens, Attica
02.2021 - 10.2022
  • Handled all paperwork related to procurement of materials and services meticulously, avoiding any delays or discrepancies in supply chain operations.-Space capture
    -Site study and new proposal
    -Choice of materials and furniture
    -Formatting drawings in design programs (AutoCAD)
  • Created mood boards to communicate design concepts effectively.
  • Improved space functionality with innovative furniture placement.
  • Developed cost estimates, providing transparency in budget matters to clients at every stage of the project.

Interior Designer

Niron architects & engineers
Athens, Attica
08.2019 - 02.2020
  • Space capture
  • Site study and new proposal
  • Choice of materials and furniture
  • Formatting drawings in design programs (AutoCAD, Sketch up)
  • Topographic surveys
  • Project supervision

Education

Internal environment: architectural configuration - bioclimatic design - quality

National & Kapodistrian University of Athens
Athens, Attica
2020 - 2021

Internal environment: architectural configuration - bioclimatic design - quality

National & Kapodistrian University of Athens
2020 - 2021

Art and design furniture

Erasmus +
2018 - 2018

Skills

  • Problem-solving
  • Organization Skills
  • Autodesk certification
  • Design optimisation
  • Microsoft Office Suite expertise
  • Space planning
  • Architectural planning

Languages

English
Upper intermediate (B2)
Greek
Native

Certification

  • Organization and management of hotel events - IekMaster
  • HTML5 ΚΑΙ JAVASCRIPT: the first steps in web development -National & Kapodistrian University of Athens
  • Bioclimatic approach to outdoor space design - IekMaster

Timeline

FTTH Back Office

Euroaxes S.A.
03.2025 - Current

FTTH Project Coordinator

Ergatikat
01.2024 - 03.2025

Indirect Commercial Support Specialist

Cosmote e-Value
02.2022 - 01.2024

Interior Designer

kk-group.gr
02.2021 - 10.2022

Interior Designer

Niron architects & engineers
08.2019 - 02.2020

Internal environment: architectural configuration - bioclimatic design - quality

National & Kapodistrian University of Athens
2020 - 2021

Internal environment: architectural configuration - bioclimatic design - quality

National & Kapodistrian University of Athens
2020 - 2021

Art and design furniture

Erasmus +
2018 - 2018
Maria Veroniki