Maria Veroniki
Athens,Greece
Summary
Accomplished professional with expertise in architectural planning and space planning, holding an Autodesk certification. Demonstrates strong problem-solving and organisational skills, with a proven track record in design optimisation. Proficient in Microsoft Office Suite, aiming to leverage these skills to contribute to innovative architectural projects.
Overview
6
6
years of professional experience
1
1
Certification
Work history
FTTH Back Office
Euroaxes S.A.
Nea Ionia, Attica
03.2025 - Current
- Passing new assignments to the file.
- Verification of construction requests and transformations for customer activation.
- Archiving of site inspections requests.
- Checking for malfunctions.
- Correspondence from the provider (including Smart Readiness).
- Management of request cancellations.
- As built.
- Assignment of site inspections and transformations to tablets and closing assignments.
- Checking and managing old requests.
- Coordinated communications with subcontractors and technicians, ensuring smooth project execution. (Checking goal achievement by contractor.)
- Scheduled, verified, and uploaded FSS and site survey reports (SSR).
FTTH Project Coordinator
Ergatikat
Kifissia, Attica
01.2024 - 03.2025
- Coordinated communications with subcontractors and technicians, ensuring smooth project execution.
- Scheduled, verified, and uploaded FSS and site survey reports (SSR)..
- Managed ONE activations, ensuring timely service delivery.
- Provided technical and systemic troubleshooting of service requests (SR).
- Participated in meetings with stakeholders, contributing to project planning and execution.
- Input and modification of data in company database, ensuring data accuracy and integrity.
Indirect Commercial Support Specialist
Cosmote e-Value
Athens, Attica
02.2022 - 01.2024
- Investigated, registered, and managed requests, ensuring timely resolution and customer satisfaction.
- Received, registered, and managed complaints, addressing customer concerns effectively.
- Electronically sent customer requests to relevant departments, ensuring prompt action.
- Provided account explanations, ensuring customer understanding.
- Managed incoming e-mails, ensuring timely response and resolution.
- Registered and serviced requests, maintaining accurate records.
- Updated, corrected, and completed existing customer details.
- Trained new agents, ensuring team efficiency and effectiveness.
Interior Designer
kk-group.gr
Athens, Attica
02.2021 - 10.2022
- Handled all paperwork related to procurement of materials and services meticulously, avoiding any delays or discrepancies in supply chain operations.-Space capture
-Site study and new proposal
-Choice of materials and furniture
-Formatting drawings in design programs (AutoCAD) - Created mood boards to communicate design concepts effectively.
- Improved space functionality with innovative furniture placement.
- Developed cost estimates, providing transparency in budget matters to clients at every stage of the project.
Interior Designer
Niron architects & engineers
Athens, Attica
08.2019 - 02.2020
- Space capture
- Site study and new proposal
- Choice of materials and furniture
- Formatting drawings in design programs (AutoCAD, Sketch up)
- Topographic surveys
- Project supervision
Education
Internal environment: architectural configuration - bioclimatic design - quality
National & Kapodistrian University of Athens
Athens, Attica 2020 - 2021
Internal environment: architectural configuration - bioclimatic design - quality
National & Kapodistrian University of Athens
2020 - 2021
Art and design furniture
Erasmus +
2018 - 2018
Skills
- Problem-solving
- Organization Skills
- Autodesk certification
- Design optimisation
- Microsoft Office Suite expertise
- Space planning
- Architectural planning
Languages
English
Upper intermediate (B2)
Greek
Native
Certification
- Organization and management of hotel events - IekMaster
- HTML5 ΚΑΙ JAVASCRIPT: the first steps in web development -National & Kapodistrian University of Athens
- Bioclimatic approach to outdoor space design - IekMaster
Timeline
FTTH Back Office
Euroaxes S.A.
03.2025 - Current
FTTH Project Coordinator
Ergatikat
01.2024 - 03.2025
Indirect Commercial Support Specialist
Cosmote e-Value
02.2022 - 01.2024
Interior Designer
kk-group.gr
02.2021 - 10.2022
Interior Designer
Niron architects & engineers
08.2019 - 02.2020
Internal environment: architectural configuration - bioclimatic design - quality
National & Kapodistrian University of Athens
2020 - 2021
Internal environment: architectural configuration - bioclimatic design - quality
National & Kapodistrian University of Athens
2020 - 2021
Art and design furniture
Erasmus +
2018 - 2018
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