Maria Vontsa -Charakopoulou
Food and Beverage Associate
Mytilene
Summary
Sociology graduate with six years of experience in the customer service and hospitality industry. Possesses a fundamental dedication to problem solving and helping others in a fast pace environment. Focused and well adjusted under stress, thrives in a team.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Waitress
Fisheye place
Mytilene, Lesbos
01.2022 - 01.2025
- Multi-tasking position, managing customer service and product Quality.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Barista and Customer Service Manager
Open View
Mytilene, Lesbos
01.2020 - 01.2022
- Managed food and beverage production.
- Oversaw and monitored cash drawers.
- Managed reservations and customer service.
- Bartending.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Server
Mankatsa
Mytilene, Lesbos
01.2019 - 01.2020
- Customer service
- Managed reservations
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Managed inventory of dining supplies to prevent shortages during service.
Education
Sociology Graduate -
University of The Aegean
Mytilene05.2023
Skills
Strong work ethic
Safe food handling
Guest engagement
Hospitality service expertise
Team collaboration
Food running
Cash handling
Table setting
Guest seating
Timeline
Waitress
Fisheye place
01.2022 - 01.2025
Barista and Customer Service Manager
Open View
01.2020 - 01.2022
Server
Mankatsa
01.2019 - 01.2020
Sociology Graduate -
University of The Aegean
Similar Profiles
Graciela ZambadaGraciela Zambada
Criminal Private Investigator at Fisheye Investigation GroupCriminal Private Investigator at Fisheye Investigation Group
Abdullah AlmutlaqAbdullah Almutlaq
BG Sr. Recruitment Consultant at Fisheye Executive SearchBG Sr. Recruitment Consultant at Fisheye Executive Search
Apurva KetanApurva Ketan
Development Manager at FISHEYE VISIONDevelopment Manager at FISHEYE VISION
Nefeli Belavila - TrovaNefeli Belavila - Trova
Field Coordinator (40h/week) at CPT - Aegean Migrant SolidarityField Coordinator (40h/week) at CPT - Aegean Migrant Solidarity
Olga MoutesidouOlga Moutesidou
Psychologist at SAO Association - HellasPsychologist at SAO Association - Hellas