Maria Vrachnou
Assistant Broker, Property & Casualty
Rafina
Summary
Highly organized and detail-oriented Assistant Broker with a strong background in insurance operations, data analytics, and reporting. Experienced in supporting brokerage teams through data management, policy documentation, and risk analysis. Proficient in analyzing large datasets to identify trends and prepare detailed, actionable reports for internal use. Skilled in advanced Excel functions, data visualization tools (e.g., Power BI, Tableau), and insurance management software. Strong analytical and problem-solving abilities with a focus on accuracy and efficiency in a fast-paced environment.
Overview
9
9
years of professional experience
Work History
Assistant Broker, Property & Casualty
Howden Hellas
02.2024 - Current
- Assisted brokers with managing client portfolios, ensuring proper diversification and risk management.
- Strengthened team morale by cultivating a positive work environment focused on collaboration and shared success.
- Improved office productivity through the implementation of innovative organizational systems for files and records.
IT System Analyst Assistant
Howden Hellas
09.2021 - 02.2024
- Provided technical support for end-users, resolving issues promptly and effectively.
- Developed detailed technical documentation to facilitate knowledge sharing among team members and aid in future troubleshooting efforts.
- Enhanced collaboration between IT teams by standardizing communication protocols around system requirements, project progress updates, and change management processes.
- Assessed business requirements to create focused solutions.
- Improved system efficiency by analyzing and optimizing software processes.
- Assisted project managers in creating accurate project timelines through careful analysis of task dependencies and resource constraints within system development initiatives.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
Visual Manager
H&M Hennes & Mauritz
04.2019 - 01.2020
- Managed analytical reports to identify and track sales activities and customer trends.
- Designed appealing merchandise displays to attract customers to store.
- Developed innovative visual merchandising strategies that drove foot traffic and boosted overall store performance.
- Assisted in planning and executing seasonal promotions to maximize revenue opportunities during peak periods.
- Improved store aesthetics by overseeing updates such as paint color selections, lighting installation, or fixture changes.
- Maintained a visually engaging environment, ensuring brand consistency across all marketing materials.
Sales Advisor
H&M Hennes & Mauritz
06.2015 - 04.2019
Education
No Degree - Computer Science
ΠΑΔΑ
Athens 04.2001 -
BoG Certificate -
ΤΡΑΠΕΖΑ ΤΗΣ ΕΛΛΑΔΟΣ
04.2001 -
Professional Certificate - Digital Marketing
GoLearn
Athens 04.2001 -
Skills
Goal-Oriented
Data Interpretation
Documentation abilities
Documentation expertise
Insurance understanding
Marketing techniques
Time Management
Data Reporting
Languages
Greek
Native language
English
Advanced
C1
Arabic
Beginner
A1
Timeline
Assistant Broker, Property & Casualty
Howden Hellas
02.2024 - Current
IT System Analyst Assistant
Howden Hellas
09.2021 - 02.2024
Visual Manager
H&M Hennes & Mauritz
04.2019 - 01.2020
Sales Advisor
H&M Hennes & Mauritz
06.2015 - 04.2019
No Degree - Computer Science
ΠΑΔΑ
04.2001 -
BoG Certificate -
ΤΡΑΠΕΖΑ ΤΗΣ ΕΛΛΑΔΟΣ
04.2001 -
Professional Certificate - Digital Marketing
GoLearn
04.2001 -
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