Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Del Carmen Maldonado Lopez

Granada

Summary

Dynamic professional with a background in hospitality and customer service, including a notable stint at Hannigans And Sons. Excelled in engaging audiences, enhancing venue attendance through special events, and resolving conflicts with diplomacy. Demonstrates strong multitasking and clear communication skills, ensuring high-quality customer experiences across various roles.

Overview

4
4
years of professional experience

Work History

Karaoke Host

Hannigans And Sons
10.2023 - 02.2024
  • Provided high-quality sound mixing for each performance, adjusting levels for an enjoyable listening experience.
  • Organized special events like singing competitions or themed nights, increasing interest and attendance at venues.
  • Addressed guest concerns promptly and professionally, demonstrating commitment to excellent customer service.
  • Established rapport with regular customers, fostering loyalty and repeat business for venues.

Waitress Trainee

Fish House Grill
03.2023 - 06.2023
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.

Pub Crawl Host

Oasis Hostel
10.2022 - 02.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.

Transfer

Mundiplan
03.2022 - 06.2022

The job consisted in accompanying the elder on their way to the airport ( driving with them in the bus) and on their way back to the hotel.


Giving them directions on what they need: their id, documents..etc



Live-Out Nanny

Family Business
05.2021 - 08.2021
  • Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
  • Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.

Barista

La Maquineta
04.2020 - 07.2020
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Au Pair

Au Pair World
09.2019 - 03.2020
  • Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
  • Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
  • Developed bilingual abilities in [Language] through immersive conversation and activities.

Education

High Level Education - Kids Education

MEDAC
Granada, Spain
05.2024

Skills

  • Strong multitasking
  • Clear Communication
  • Confident Public Speaking
  • Flexible scheduling
  • Engaging personality
  • Strong Stage Presence
  • Effective crowd control
  • Food presentation
  • Conflict Resolution
  • Interpersonal Communication

Languages

Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Upper intermediate (B2)
Italian
Elementary (A2)
Greek
Beginner (A1)

Timeline

Karaoke Host

Hannigans And Sons
10.2023 - 02.2024

Waitress Trainee

Fish House Grill
03.2023 - 06.2023

Pub Crawl Host

Oasis Hostel
10.2022 - 02.2023

Transfer

Mundiplan
03.2022 - 06.2022

Live-Out Nanny

Family Business
05.2021 - 08.2021

Barista

La Maquineta
04.2020 - 07.2020

Au Pair

Au Pair World
09.2019 - 03.2020

High Level Education - Kids Education

MEDAC
Maria Del Carmen Maldonado Lopez