Travels, dance, socializing
MARIA IOANNA (MARIANNA) TERLI
HR Assistant
Athens,I
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Offering excellent interpersonal skills and passion for helping others in customer-centric environment. Ready to use and develop communication and teamwork skills in HR assistant role.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Customer Service Officer
VENETIS BAKERY - CHIAKI ESTIASI EE
11.2024 - Current
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
Restaurant Server
ARCHIPELAGOS SA - ERYTHA HOTEL AND RESORT
06.2024 - 09.2024
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Receptionist Intern
KON/NOS S. MOUNDROS - CITY POINT
07.2022 - 09.2022
- Enhanced customer satisfaction by providing friendly and efficient service at the front desk.
- Expedited check-in/out processes for clients by efficiently handling paperwork and payment transactions with accuracy attention to detail.
- Completed data entry and filing to keep records updated for easy retrieval.
- Routed incoming mail and messages to relevant personnel without delay.
Education
BBA - Business Administration
UNIVERSITY OF THE AEGEAN
Chios, Greece 04.2001 -
Skills
Customer support
Interests
Timeline
Customer Service Officer
VENETIS BAKERY - CHIAKI ESTIASI EE
11.2024 - Current
Restaurant Server
ARCHIPELAGOS SA - ERYTHA HOTEL AND RESORT
06.2024 - 09.2024
Receptionist Intern
KON/NOS S. MOUNDROS - CITY POINT
07.2022 - 09.2022
BBA - Business Administration
UNIVERSITY OF THE AEGEAN
04.2001 -
Similar Profiles
Irini GkikokaIrini Gkikoka
Shift Manager at VenetisShift Manager at Venetis
Lance WinterLance Winter
Travelling SEA at -Travelling SEA at -
Paula Andra MateiPaula Andra Matei
Maternity leave at -Maternity leave at -