Partnered with the client, a government agency, to enhance an Oklahoma domestic abuse app by refining business requirements. business requirements
Led discussions on expanding to national-level apps for pensions and homelessness management
Refined strategies for key domains and coordinated with off-shore development teams in China
Strategized the launch plan for their business expansion into Canada
Coordinated the roll-out plan across NA
Oversaw development and consult on agile methodologies
Lead Product Consultant
Thoughtworks
Sacramento
12.2021 - 03.2022
Partnered with C-suite executives to devise strategic business plan for the launch of the app
Handled all communications with the board and VPs as the primary liaison for the US team
Conducted extensive cross-state user research, and delivered findings and strategic recommendations to the senior VP at the client’s Cincinnati headquarters, fostering pivotal client relationships
Led the development of their application, based in India
Oversaw the alignment of business strategy and organizational goals
Refined product roadmaps and managed the product team, oversaw both the local client-side team and the TW development team in Brazil
Organized domain-level workshops and established a centralized knowledge-sharing hub to improve team collaboration
Senior Product Consultant
Thoughtworks
Berlin | London
05.2021 - 12.2021
Restructured the teams for the entire engagement, divided responsibilities and targets into wider domains to optimize talent utilization and enhance capacity
Assumed Head of Product role for one of the domains; kicked off the inceptions for each team within the domain; devised action plans and managed relationships with the client, the teams in Germany and off-shore team in China
Senior Product Consultant
Thoughtworks
London
11.2019 - 05.2021
Led inceptions and enhanced operational methodologies
Pioneered a series of 'event-storming' sessions, a workshop strategy designed to explore complex business domains in detail
Transformed insights into an Event-Storming Playbook, disseminated firm-wide, significantly contributing to the upskilling of the global BA community
Partnered with the product manager and client, structured quarterly roadmaps, OKRs, facilitated discussions throughout the implementation phase
Chaired Product Huddle and Showcase prep calls, and proposed effective work methodologies adopted by the client, transforming their operational routines
Strategy Consultant
Cognizant
London
09.2017 - 11.2019
Selected as a top performer in the UK office to collaborate with top performers of other EU countries, tasked with creating and implementing an exclusive solution for seamless company-wide knowledge and technology sharing platform
Directly reported to the President of Global Growth Markets
Worked with European leaders, who integrated our proposal into the official 7-year QE&A strategy
Awarded internal transfer to recently acquired customer experience start-up, Zone Digital based on strong performance
Worked closely with Strategy director on sales proposals to enable the digital transformation of a US client leading in the luxury goods industry
Business & Product Development
Transreport
London
11.2017 - 01.2019
Company Overview: Early-stage start-up that develops apps and technologies that improve passengers’ rail experience
Led the series A Funding Round pitch to Tencent, raising GBP 1m in seed funding
Led UX/UI and defined product requirements for the development and implementation of the 'Passenger Assist' app; a transformative SaaS project empowering disabled passengers
Coordinated teams in Romania and HK, managed relationships with 28 rail companies and governing bodies
Achieved media recognition with a feature on BBC morning news
Strategically engaged manufacturers in Shenzhen and HK, selecting the optimal beacon technology provider
Led those meetings in person and brainstormed with the C-level team on the best provider
Implemented beacons in 200 trains for partner Abellio Group, a major player in transportation in the UK
Conducted thorough research, crafted targeted expansion strategies, and successfully pitched to entities beyond the rail industry, such as Arsenal, Wimbledon, British airways and Dubai airport
Early-stage start-up that develops apps and technologies that improve passengers’ rail experience
Education
Bentley Business School/Media Lab MIT
Boston
12.2017
MSc - Information Systems Management and Digital Innovation
Warwick Business School
Coventry, UK
12.2017
MSc - Architecture Engineering
Technical University of Crete
Greece
12.2015
Languages
Greek (Native), English (Fluent), Spanish (Advanced), French (Practical)
Timeline
Lead Product Consultant
Thoughtworks
03.2022 - 11.2024
Lead Product Consultant
Thoughtworks
12.2021 - 03.2022
Senior Product Consultant
Thoughtworks
05.2021 - 12.2021
Senior Product Consultant
Thoughtworks
11.2019 - 05.2021
Business & Product Development
Transreport
11.2017 - 01.2019
Strategy Consultant
Cognizant
09.2017 - 11.2019
Bentley Business School/Media Lab MIT
MSc - Information Systems Management and Digital Innovation