Marina Chatziefraimidou
Junior HR Professional - Software Development Student
Volos
Summary
Energetic and enthusiastic Junior HR and It Recruiter Professional with solid foundation in HR practices and procedures. Skilled in conducting candidate screenings, scheduling interviews, and facilitating employee training programs. Strong interpersonal and communication skills, fostering positive relationships with employees at all levels. Proven ability to work collaboratively in a fast-paced environment, adapt to changing priorities, and meet deadlines. Committed to continuous learning and growth in the HR field. Currently seeking opportunities to contribute to HR initiatives and make a valuable impact to organizational success
Overview
2
2
years of professional experience
6
6
Certifications
2
2
Languages
Work History
Telesales Agent
07.2024 - Current
- Optimized call scripts by incorporating persuasive language techniques for more impactful conversations with prospects.
- Mastered product knowledge to confidently address customer inquiries while positioning the company''s offerings as an ideal solution for their needs.
- Expanded client base through targeted prospecting efforts, generating new leads for the company''s products or services.
- Boosted sales revenue by consistently meeting and exceeding daily, weekly, and monthly targets with efficient telesales strategies.
- Demonstrated adaptability in adjusting sales tactics according to changes in market trends or shifts in target demographics.
- Retained existing customers by providing exceptional service, staying informed on product updates, and offering tailored solutions based on individual needs.
- Navigated challenging situations with clients calmly and diplomatically, preserving relationships while upholding company policies.
- Managed time efficiently during work hours, prioritizing tasks that directly contributed to achieving sales objectives.
- Answered questions about company offerings with knowledgeable responses about products and services.
Telesales Agent
Zenith
11.2022 - 02.2023
- Optimized call scripts by incorporating persuasive language techniques for more impactful conversations with prospects.
- Mastered product knowledge to confidently address customer inquiries while positioning the company''s offerings as an ideal solution for their needs.
- Expanded client base through targeted prospecting efforts, generating new leads for the company''s products or services.
- Boosted sales revenue by consistently meeting and exceeding daily, weekly, and monthly targets with efficient telesales strategies.
- Demonstrated adaptability in adjusting sales tactics according to changes in market trends or shifts in target demographics.
- Retained existing customers by providing exceptional service, staying informed on product updates, and offering tailored solutions based on individual needs.
- Navigated challenging situations with clients calmly and diplomatically, preserving relationships while upholding company policies.
- Managed time efficiently during work hours, prioritizing tasks that directly contributed to achieving sales objectives.
- Answered questions about company offerings with knowledgeable responses about products and services.
Telesales Agent
Cosmote E-Value
08.2022 - 11.2022
- Optimized call scripts by incorporating persuasive language techniques for more impactful conversations with prospects.
- Mastered product knowledge to confidently address customer inquiries while positioning the company''s offerings as an ideal solution for their needs.
- Expanded client base through targeted prospecting efforts, generating new leads for the company''s products or services.
- Boosted sales revenue by consistently meeting and exceeding daily, weekly, and monthly targets with efficient telesales strategies.
- Demonstrated adaptability in adjusting sales tactics according to changes in market trends or shifts in target demographics.
- Retained existing customers by providing exceptional service, staying informed on product updates, and offering tailored solutions based on individual needs.
- Navigated challenging situations with clients calmly and diplomatically, preserving relationships while upholding company policies.
- Managed time efficiently during work hours, prioritizing tasks that directly contributed to achieving sales objectives.
- Answered questions about company offerings with knowledgeable responses about products and services.
Education
Credly Certification - HR Professional Bootcamp
Work Early Academy
04.2001 -
Graduate Certificate - Frontend Web Development
Letstudy Academy
04.2001 -
Graduate Certificate - Financial Accounting
FreeStudies Academy
04.2001 -
High School Diploma -
High School
Volos 04.2001 -
Skills
Empathy and kindness
Teamwork and collaboration
Fast learner
Flexibility/Adaptability
Self-motivated
Work ethic
Ability to work under pressure
Critical thinking
Goal oriented
Persuasion techniques
Customer service
Certification
EMS Instructor License -EMS Athens Academy
Hobbies
Music
Reading
Movies
Swimming
Running
Travelling
Timeline
Telesales Agent
07.2024 - Current
Telesales Agent
Zenith
11.2022 - 02.2023
Telesales Agent
Cosmote E-Value
08.2022 - 11.2022
Credly Certification - HR Professional Bootcamp
Work Early Academy
04.2001 -
Graduate Certificate - Frontend Web Development
Letstudy Academy
04.2001 -
Graduate Certificate - Financial Accounting
FreeStudies Academy
04.2001 -
High School Diploma -
High School
04.2001 -