Marina Demi

• Apply the company guidelines to achieve commercial targets and increase sales in Retail Stores
• Prepare and handle store trainings related to the digital product roll-out
• Planning and preparing the roll-out of products in markets, coordinating both with regional stakeholders as well as global product teams, ensuring alignment on dependencies and timelines
• Act as the primary escalation point for local stakeholders or directly for end user business units in relation to owned products during roll-outs and operations
• Ensure strong operational and organizational readiness within markets when rolling-out new and change of existing products
• Develop a thorough understanding of technical- and processes related issues and act on them during the roll-out
• Contribute with insights and specialized Business area expertise from a local perspective to help improve Products
• Support with identifying new product features based on business opportunities by assessing feasibility and requirements.
• Championed data-driven decision-making throughout the organization by integrating analytics tools into daily operations.

• Develop, propose and implement commercial objectives, plans and programs for technology products
• Analyze market trend, research, select and purchase technology products
• Build relationships with suppliers and negotiate with them
• Establish Pricing Policy and implement Business and Product Marketing Plan
• Train internal Salesforce and channel partners
• Update inventory and ensure stock levels are kept at appropriate level.
• Retained clients to build brand awareness and generate leads while managing internal and external product marketing campaigns and programs.

• Develop product/market/channel partner strategy regarding consumer and B2B IT products (printing, consumables and technology consumer products)
• Organize trainings for the sales team, update on market trends
• Facilitate Inventory Turnover and product availability, by reviewing and adjusting inventory levels and production schedules, in Business Imaging Products
• Maximize the profitability of products by monitoring the needs and opportunities of customers
• Formulate the proposals for further development and account expansion
• Participate in decision making processes (annual marketing activities/ budget plan, marketing campaigns, advertising).
• Developed compelling sales materials, including presentations, brochures, and whitepapers for prospective clients.

• Support in-season order book execution for Key Accounts to enable sustainable and profitable growth for Nike
• Achieve targets thru effective inventory management and deliver superior customer service for success at Retail
• Maintain KPI's (on time delivery, Inventory efficiencies, shipping & carrier performance)
• Manage (category) product launches with launch coordinator and monitor product delivery dates
• Support the Account Operations Lead to implement best practice tools & processes identified within the Customer Service and Nike departments.

• Provide high level of accessibility and first call resolution to customers and act on selling opportunities
• Maximize available revenue opportunities for the business while providing an exceptional customer experience
• Deal with booking exceptions and cross location bookings via email in a high quality manner
• Ensure CRM system entries are completed and make analysis for customer retention.

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• Analyzed customer feedback and implemented strategies to improve customer experience.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Resolved escalated customer issues effectively leading to improved customer satisfaction rates.

• Provided detailed feedback of the electricity industry and competition to the management team.
• Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
• Reviewed general ledger entries and assessed accuracy.
• Assisted with timely month-end closing procedures, resulting in accurate financial reporting.
• Developed strong relationships with vendors by fostering environment of trust.
• Reduced invoice processing time with efficient data entry and verification of accounts payable transactions.

• Conducted quality checks on data sources to check for inconsistencies and perform data cleaning activities.
• Evaluated reliability of source information by weighing raw data to make data easier to interpret.
• Evaluated statistical techniques and extracted analytical information from research data to provide different ways to assess robustness of research outputs.
• Performed data cleaning and data preparation to support high-quality data and catch errors before processing.
• Prepared statistical analysis plans and provided statistical interpretation for graphs, tables and charts.