MARINA FAIS
Athens
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Wholesale Sales Assistant
Levi’s Strauss & Co
06.2023 - Current
- Optimizing showroom functionality and curating impactful visual merchandising displays
- Performing customer sell-in for every season and expanding distribution to new customers and areas
- Enhancing potential and existing customer relationships to increase annual sales
- Facilitating smooth implementation of customer orders into Levi’s B2B database and company’s ERP system
- Actively participating in briefing for Marketing and PR campaign planning for SS24 and their implementation with Marketing and Commercial teams.
Marketing Assistant
Kalogirou S.A
01.2023 - 05.2023
- Collaboratively contributed to brand promotion across diverse platforms, supporting team's objectives
- Applied proficient market research techniques to target and engage specific audiences and influencers effectively
- Strategically planned and executed seasonal photoshoots, generating substantial visual content for impactful marketing initiatives.
Retail Sales Assistant Supervisor
Puma and Under Armour
10.2022 - 12.2022
- Oversaw sales activities, managed store inventory, and facilitated merchandise replenishments
- Provided supervision and motivation to retail staff, contributing to HR functions like recruitment, training, and staff rotation
- Addressed customer concerns and ensured seamless store operations.
Store Sales Representative
Kalogirou S.A
06.2021 - 08.2021
- Implemented product selection procedures to meet customer preferences and satisfaction
- Managed customer complaints by coordinating with central offices, ensuring effective resolutions
- Distributed merchandise inquiries from partner stores
- Oversaw daily online ordering and reservation system and executed any upcoming orders.
Trainee
Kalogirou S.A
06.2020 - 07.2020
- Participated in virtual meetings with supplier brands, gaining insights into new collections
- Prepared seasonal budget plans and in accordance, made product selections
- Distributed inventories to outlet stores, optimizing stock management processes.
Education
Bachelor of Science - Entrepreneurship Management
The American College of Greece, Deree
Athens, Greece05.2023
University Foundation Program - Business And Economics Management
David Game College
London, UK 06.2019
High School Diploma -
St. Lawrence College
Athens, Greece05.2018
Skills
- Technical: Microsoft Office (MS Word, Excel, PowerPoint) and Resource Planning (ERP)
- Emotional Intelligence
- Adaptability
- Teamwork
- Persuasive Selling
- Brand and Product Knowledge
- Effective Selling Techniques
- Selling Skills
Hobbies
Travel enthusiast, sports (tennis and watter skiing), volunteer work for a NGO- "Together for Children", hiking
Languages
Greek
Native language
English
Proficient
C2
French
Beginner
A1
Timeline
Wholesale Sales Assistant
Levi’s Strauss & Co
06.2023 - Current
Marketing Assistant
Kalogirou S.A
01.2023 - 05.2023
Retail Sales Assistant Supervisor
Puma and Under Armour
10.2022 - 12.2022
Store Sales Representative
Kalogirou S.A
06.2021 - 08.2021
Trainee
Kalogirou S.A
06.2020 - 07.2020
Bachelor of Science - Entrepreneurship Management
The American College of Greece, Deree
University Foundation Program - Business And Economics Management
David Game College
High School Diploma -
St. Lawrence College
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