Marina Riga

• Collaborated with clients to streamline processes for securing loans, scheduling inspections, and obtaining credit reports.
• Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
• Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
• Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
• Provided expert guidance on home staging techniques that resulted in faster sales at higher prices.
• Managed multiple listings simultaneously while maintaining consistent communication with all parties involved in each transaction.
• Coordinated multiple listings concurrently, ensuring effective communication with all parties involved in each transaction.
• Handled sensitive client information discreetly while maintaining strict confidentiality during negotiations and transactions.
• Collaborated with other real estate professionals such as attorneys and title agents to ensure seamless transactions for all parties involved.
• Performed home evaluations and developed competitive market analysis for individual homes (500 properties portfolio)

• Oversaw company operations, ensuring alignment with strategic goals
• Overlooked 2 boats' chartering procedures
• Maintenance operations management
• Managed financial oversight to ensure budget compliance

• Managed daily operations, enhancing efficiency, consistency, and quality in food and service.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Interviewed, selected, trained, and supervised staff (50 employees), fostering a skilled and motivated team.
• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Correctly calculated inventory and ordered appropriate supplies.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.

• Strategy, menus, recruiting, training, and all operations needed prior the restaurant's opening
• Ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards
• Organized and supervised shifts for 40 staff members to ensure smooth operational flow.
• Coordinated logistics for various events, ensuring smooth execution and guest satisfaction.
• Ensured efficient restaurant operations and maintained high production and quality standards.
• Greeted and encouraged customer feedback to implement positive changes within restaurant operations.
• Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
• Assisted in development and implementation of new menus to offer variety and options to customers.
• Created marketing plans for special events, promotions, and community outreach to enhance brand visibility.
• Assisted in the development and implementation of new menus to offer variety and options to customers.

HOTEL

• Managed daily hotel operations to enhance guest experience and streamline processes.
• Plan and organize hotel activities to drive sales.
• Monitored hotel expenses to ensure budget adherence and identify cost-saving opportunities.
• Plan and implement marketing campaigns with marketing teams.
• Build and maintain strong relationships with visitors and clients.
• Suggest and implement new ideas.
• Training and evaluating staff performance (15 employees).
• Prepare and manage schedules and shifts.

RESTAURANT

• F&B cost control, create detailed reports on weekly, monthly and annual revenues and expenses.
• Reservations and hosting. Oversee the dining room, check-in with customers and balance seating capacity
• Respond efficiently and accurately to customer complaints
• Coordinated various events to enhance guest experience.
• Ensured efficient restaurant operation and maintained high production and quality standards.
• Management skills and experience in both front and back of the house
• Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
• Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.

• Led hiring, onboarding and training of new hires to fulfill business requirements (50 employees).
• Supervised operations staff to ensure compliance with company policies and foster a productive work environment.
• Trained and guided team members to maintain high productivity and performance metrics.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Developed and implemented strategies to maximize customer satisfaction.
• Facilitated smooth collaboration between departments through clear communication channels.
• Trained and guided team members to achieve and sustain high productivity and performance standards.

ROCK & ROLL - BALTHAZAR Athens - BALTHAZAR Mykonos - GASPAR

• Interviews, hiring, training, organizing and supervising shifts (30-120 people)
• Controlled F&B costs by creating detailed reports on weekly, monthly, and annual revenues and expenses.
• Planned and executed events to promote the restaurant and attract new patrons.
• Reservations, oversee the dining room, check-in with customers and balance seating capacity
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery..
• Monitored inventory of supplies and purchased orders to maintain adequate stock levels..
• Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements..