Summary
Overview
Work History
Education
Personal Information
Websites
Languages
Timeline
Generic

Mario Louziotis

Pefki

Summary

With a background in Sales, Learning and Development, and now Hospitality, I’ve built a strong foundation in communication, relationship-building, and customer service—skills honed across diverse cultures in Greece, Canada, and Vietnam.

In Sales, I developed expertise in understanding client needs, building rapport, and delivering results. In Learning and Development, I gained experience in coaching, training, and fostering growth in others. Now, as a bartender, I’m stirring up those skills to engage customers, create memorable experiences, and train new team members in a fast-paced environment. Every shift is like mixing the perfect cocktail—blending a dash of customer service, a splash of creativity, and a healthy pour of passion.

From the Mediterranean warmth of Greece (where hospitality is an art form), to the rich, bold flavors of Canada’s maple-infused drinks, to the vibrant, energizing buzz of Vietnam's iced coffee culture, each place has taught me something unique about connecting with people and delivering exceptional service.

This career shift reflects my commitment to continuous growth, adaptability, and serving up unforgettable experiences—one cocktail at a time 🍸✨

Overview

12
12
years of professional experience

Work History

Bartender

Anonimo Home Bar
09.2024 - Current
  • Organized bar inventory and storage procedures to keep stock within optimal levels..
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Senior L&D Specialist - Americas

Dialectica
12.2021 - 08.2024
  • Responsible for the creation of training content, delivery and data analysis of Onboarding, Junior & Senior Associate and Junior Manager programs for the Montreal and Vancouver offices.

Associate Manager

Dialectica
05.2020 - 12.2021
  • Managing a team of 6 holding full P&L for 2 International accounts
  • Successfully coaching 6 Associates, from day 1 until they became efficiently operational
  • Business Development activities in already existing and prospective clients
  • Project Management for global projects requesting custom-made approach in various industries
  • Due Diligence and Benchmarking projects

Associate

Dialectica
01.2019 - 05.2020
  • Account Management with direct responsibility to maintain and expand the company's relationship with client groups
  • Project Management for global projects requesting custom-made approach in various industries
  • Evaluating needs of clients (global strategy consultants and institutional investors) and connecting them to industry experts

Sales associate

Bottega Verde
01.2016 - 01.2019
  • Responsible for the physical store sales channel

Fitness Consultant

01.2013 - 01.2015
  • Coaching individuals and groups

Education

Certification - Bartending

Bar Academy Greece
Athens
09-2024

Bachelor's Degree - Economics

National and Kapodistrian University of Athens
09.2017

International Economics

University of Milano - Bicocca
09.2016

Certified Personal Trainer - undefined

National Academy of Sports Medicine
04.2013

Personal Information

  • Date of Birth: 05/29/92
  • Nationality: Hellenic - Italian

Languages

Italian
Native language
English
Proficient
C2
Italian
Proficient
C2
Greek
Proficient
C2

Timeline

Bartender

Anonimo Home Bar
09.2024 - Current

Senior L&D Specialist - Americas

Dialectica
12.2021 - 08.2024

Associate Manager

Dialectica
05.2020 - 12.2021

Associate

Dialectica
01.2019 - 05.2020

Sales associate

Bottega Verde
01.2016 - 01.2019

Fitness Consultant

01.2013 - 01.2015

International Economics

University of Milano - Bicocca

Certified Personal Trainer - undefined

National Academy of Sports Medicine

Certification - Bartending

Bar Academy Greece

Bachelor's Degree - Economics

National and Kapodistrian University of Athens
Mario Louziotis