Summary
Overview
Work History
Education
Skills
Timeline
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Marko Alimpic

Marko Alimpic

Pančevo

Summary

Highly coachable,proactive and goal-oriented professional with excellent time management and problem-solving skills. Recognized for reliability, adaptability, and a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

9
9
years of professional experience

Work History

Sales Operations Manager

Sumsub
03.2024 - Current
  • Supporting client onboarding and execution of all legal documents.
  • Assisting the sales team with every operational aspect during and after the sales process.
  • Acting as a liaison between internal and external stakeholders, making sure that the buying process is enjoyable and effective.
  • Communicating with clients through various channels, setting expectations and aligning company goals with client outcomes.

Partnerships Manager

Arctic7
05.2023 - 10.2023
  • I was responsible for accurate and on-time delivery of any and all outsourcing needs, for multiple game studios. Managed contracts and inquiries with vendors, as well as escalations.
  • Worked in collaboration with Studio Heads and Game Producers to identify priorities for upcoming needs, and provide support for ongoing contracts.
  • I was part of the team responsible for the integration of the new procurement system. Acting as a liaison between the Production and Finance teams, I was in charge of the full contractual cycle and monthly invoice approvals, processing, and escalations.
  • In addition to that, I kept the internal database up to date with all vendor information. Maintained financial vendor module, and provided key financial budget and actual data on external development expenditures to key stakeholders.

Relocation Consultant

Drivesales
12.2022 - 03.2023
  • Acting as a relocation consultant, I was tasked with selling the most suitable move options to clients.
  • Advising on complicated move situations and providing guidance and educating customers on the industry and the process of moving.

Account Executive

Optic Power
01.2022 - 11.2022
  • My job as an Account Executive was to sell development services in the Gaming Industry. I was tasked to build and maintain lasting relationships with clients and partners by understanding their focus and anticipating their needs.
  • Coordinating internal and external resources to expedite workflow. Solving problems for clients by understanding and exceeding their expectations. Doing research, cold outreach and closing deals.

Customer Operations

Shyft
09.2019 - 01.2022
  • Expanded scope of work from only sales to customer operations. In charge of making sure that other than driving revenue our customers are satisfied with the service provided before and after making the payment.

Sales Manager

Shyft
09.2018 - 09.2019
  • My job as a Sales Manager was to help the company drive revenue in the B2C part of sales. Working with my team on providing exceptional service to our clients and helping them find the best solution for their needs.
  • Together with my team, we sold over $17M in moving services across the globe, and greatly helped the company raise Series A in funding based on our performance.

Sales Representative

Shyft
05.2018 - 09.2018
  • My role as a Sales Representative was to help people make an educated decision when it comes to corporate relocation. Acting as an advisor, I was tasked with selling moving services across the globe.
  • Sold over $1M in moving services individually.

Customer Service Representative

Shyft
02.2018 - 04.2018
  • My job as a Customer Service Representative was to provide exceptional service to our clients that are relocating across the globe.
  • Assessing their needs and providing a detailed inventory list of the items they are moving. Also serving as an advisor on what would be the best option to pick.

Spa Host

Waldorf Astoria
05.2016 - 09.2016
  • My job as a Spa Host in Waldorf Astoria hotels was to guide guests through our facility, show where the massage rooms/pool/spa areas are.
  • Replenishing amenities throughout the center and greeting guests for appointments. Also making sure that any special occasion doesn't go unnoticed.

Server

The Tavern
05.2016 - 08.2016
  • Making sure that the customer's needs are met with by bringing the items from the restaurant's menu in a timely manner and providing recommendations based on customer's requests.

Education

No Degree - English Language

DR LAZAR VRKATIC FACULTY OF LAW, BUSINESS STUDIES
Novi Sad, Serbia

High School Diploma -

Karlovacka Gymnasium
Sremski Karlovci, Serbia
05-2013

Skills

  • Team-oriented approach
  • Strategic pricing development
  • Pipeline workflow coordination
  • Data-driven quarterly forecasting
  • Lead prospect management
  • Contract negotiation
  • Sales cycle management
  • Sales coordination
  • Client relationship management
  • Clear interpersonal communication
  • New business development
  • Teamwork and collaboration

Timeline

Sales Operations Manager

Sumsub
03.2024 - Current

Partnerships Manager

Arctic7
05.2023 - 10.2023

Relocation Consultant

Drivesales
12.2022 - 03.2023

Account Executive

Optic Power
01.2022 - 11.2022

Customer Operations

Shyft
09.2019 - 01.2022

Sales Manager

Shyft
09.2018 - 09.2019

Sales Representative

Shyft
05.2018 - 09.2018

Customer Service Representative

Shyft
02.2018 - 04.2018

Spa Host

Waldorf Astoria
05.2016 - 09.2016

Server

The Tavern
05.2016 - 08.2016

No Degree - English Language

DR LAZAR VRKATIC FACULTY OF LAW, BUSINESS STUDIES

High School Diploma -

Karlovacka Gymnasium

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