Matina Konosidou
Thessaloniki
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to create warm and inviting atmosphere.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Store Manager
Apoella Concept Stores
03.2023 - 11.2023
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Managed store organization, maintenance, and purchasing functions.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Hostess
Annabelle Hotel
04.2021 - 09.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Hotel, Motel, And Restaurant Management
Institute of Vocational Training
Greece04.2010
Skills
- Responsibility
- Positivity
- Quick learner
- Excellent communication skills
- Teamwork
- Problem Solver
Certification
- Lower degree in English
- computer degree
Languages
Greek
Native language
English
Advanced
C1
Russian
Upper intermediate
B2
Turkish
Elementary
A2
Timeline
Retail Store Manager
Apoella Concept Stores
03.2023 - 11.2023
Hostess
Annabelle Hotel
04.2021 - 09.2021
Hotel, Motel, And Restaurant Management
Institute of Vocational Training
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