Maximillianos Veldhuizen
Customer Service Agent
Athens
Summary
Experienced customer service and sales professional with a strong background in client-facing roles. Social, empathetic, and highly motivated, with a passion for helping people and solving problems efficiently. Eager to learn and always striving to master the ins and outs of every product or service. Known for being a reliable team player who’s quick to step in wherever needed.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Dyson
01.2025 - Current
- making sure the customer feels understanded
- always give them a feeling of empathy
- helping the customer by solving the problems
- always staying calm and respectful
- customer is "king"
Customer Service Representative
Mercedes-Benz
05.2024 - 01.2025
- helping customers who need assistance with their mercedes
- always handling the information with care
- following the privacy and security policies
- be a problem solver
- respectful and empathic to the customer
Brand Ambassador
Geninc
03.2023 - 12.2023
- Face to face sales as a self employer for the company Bofrost
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Learning the steps to a sales pitch and the strategic methods of sales
- Always had more sales then the average number
- Trained and coached others after a while
- Had responsibility over a team of 5.
Butcher
Delhaize
01.2020 - 06.2022
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
- Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
- How to place an order and keep track of the stock
- How to be polite and friendly to customers
- Always be "the smarrtest in the room" when it comes to your subject of interest
- Take responibilty and replace the manager whenever needed
Secretary (student Job)
Doctors Office Polderstad
09.2017 - 06.2019
- as a student worked 2-3 days a week at a doctors office as a secretary
- being able to keep the files up to date
- booking appointments
- making sure the people in the waiting room are comfortable
- aiding the doctors with their mail
- making sure everything goes smooth
Education
Graduate Certificate - Jewelry Design And Goldsmith
Syntra
Antwerp, Belgium 04.2001 -
High School Diploma -
Sint-godelieve
Antwerp, Belgium 04.2001 -
Skills
- Customer service
- Problem-solving
- Active listening
- Product knowledge
- Motivated
- Flexible
- Punctual
- Eager to learn
- Loyal
- Goal-oriented
- Empathetic
Timeline
Customer Service Representative
Dyson
01.2025 - Current
Customer Service Representative
Mercedes-Benz
05.2024 - 01.2025
Brand Ambassador
Geninc
03.2023 - 12.2023
Butcher
Delhaize
01.2020 - 06.2022
Secretary (student Job)
Doctors Office Polderstad
09.2017 - 06.2019
Graduate Certificate - Jewelry Design And Goldsmith
Syntra
04.2001 -
High School Diploma -
Sint-godelieve
04.2001 -
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