Megi Kutrolli
Nikaia,Greece
Summary
Motivated professional with nearly 10 years of experience in retail, administrative, and dental office roles. Skilled in team coordination, patient management, and workflow optimization, with a proven track record of improving patient satisfaction and operational efficiency. Fluent in English, with strong communication, time management, and problem-solving abilities. Known for adapting quickly to fast-paced and evolving environments, including the ability to work effectively in remote settings. Passionate about contributing to team success and supporting leadership in achieving organizational goals. Seeking a support role in healthcare administration or an assistant position in retail, where I can apply my expertise to drive results and streamline operations.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work history
Dental Office Administrator and Clinical Assistant
Adc Galanis
Korydallos, Greece
2022.01 - 2024.04
- Managed patient appointments, including setting, rescheduling, and sending reminders, ensuring a streamlined scheduling process and reducing wait times.
- Assisted in setting up X-ray machines and developing radiographs under the dentist's supervision, following strict safety protocols.
- Utilized spreadsheet software to track important data and trends, supporting effective administrative decision-making.
- Coordinated dentist schedules to optimize time management, enhancing overall workflow and patient care.
- Maintained accurate patient records, including check-ins, case histories, and lab results, while ensuring compliance with medical documentation standards.
- Increased patient satisfaction by providing prompt responses to inquiries and resolving concerns efficiently.
- Collaborated with dental staff and external suppliers, improving practice operations and ensuring effective team coordination.
Fitting model
Caramella Fashion Factory
Athens, Greece
2020.10 - 2024.12
- Fitting model for the sample clothes on which the new line is built
Sales Assistant
Χαντροκοσμος
Athens, Greece
2017.11 - 2018.09
- Assisted customers in selecting the best and most fashionable jewelry, providing personalized recommendations based on style, occasion, and preferences.
- Created visually appealing window displays, incorporating the latest fashion trends to highlight and showcase jewelry in an eye-catching manner.
- Handcrafted custom jewelry pieces based on customer orders, ensuring high-quality craftsmanship and attention to detail.
- Performed jewelry repairs by hand, maintaining the integrity of each piece and ensuring customer satisfaction with timely and precise work.
Sales Assistant
Zic Zac Boutique
Athens, Greece
2016.05 - 2017.08
- Assisted customers in selecting the best and most fashionable outfits, providing personalized styling advice to match their preferences and needs.
- Enhanced the store's visual appeal by decorating windows with the latest fashion trends and creative displays that showcased key pieces effectively.
- Collaborated with the team to maintain a stylish and organized store environment, ensuring that merchandise was presented attractively and aligned with seasonal trends.
Sales Assistant
Eleins Boutique
Athens, Greece
2015.11 - 2016.03
- Assisted customers in selecting the best and most fashionable outfits, providing personalized styling advice to match their preferences and needs.
- Enhanced the store's visual appeal by decorating windows with the latest fashion trends and creative displays that showcased key pieces effectively.
- Collaborated with the team to maintain a stylish and organized store environment, ensuring that merchandise was presented attractively and aligned with seasonal trends.
Sales Assistant
Macrame Embroideries
Athens, Greece
2015.05 - 2015.10
- Assisted customers, primarily tourists, in selecting and purchasing high-quality embroidered products, ensuring a personalized and memorable shopping experience.
- Provided expert product knowledge, guiding customers through various embroidery options and helping them make informed purchasing decisions.
- Delivered exceptional customer service, handling inquiries and resolving issues to maintain high levels of satisfaction and repeat business from tourists.
Sales Assistant
Macrame Embroideries
Athens, Greece
2014.06 - 2014.10
- Assisted customers, primarily tourists, in selecting and purchasing high-quality embroidered products, ensuring a personalized and memorable shopping experience.
- Provided expert product knowledge, guiding customers through various embroidery options and helping them make informed purchasing decisions.
- Delivered exceptional customer service, handling inquiries and resolving issues to maintain high levels of satisfaction and repeat business from tourists.
Education
Theatrical studies
2019.10 -
Certificate of Higher Education -
2019.09 - 2020.09
IEK Akmi - Fashion Designer
2010.10 - 2012.06
IEK AKMI - Cosmetics and Spa
2012.10 - 2014.06
High School -
2008.10 - 2010.06
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Internet
- Social Media
- First-aid certified
- Cultural awareness
- Time-management
- Script memorisation
- Teamwork attitude
- Emotional intelligence
Languages
English
Proficient (C2)
Greek
Native
Albanian
Fluent
Timeline
Dental Office Administrator and Clinical Assistant - Adc Galanis
2022.01 - 2024.04
Fitting model - Caramella Fashion Factory
2020.10 - 2024.12
University of Peloponnese - , Theatrical studies
2019.10 -
B.S.T. Studio Tattoo - Certificate of Higher Education,
2019.09 - 2020.09
Sales Assistant - Χαντροκοσμος
2017.11 - 2018.09
Sales Assistant - Zic Zac Boutique
2016.05 - 2017.08
Sales Assistant - Eleins Boutique
2015.11 - 2016.03
Sales Assistant - Macrame Embroideries
2015.05 - 2015.10
Sales Assistant - Macrame Embroideries
2014.06 - 2014.10
IEK AKMI - IEK AKMI, Cosmetics and Spa
2012.10 - 2014.06
IEK Akmi - IEK Akmi, Fashion Designer
2010.10 - 2012.06
1o GEL Korydallou - High School,
2008.10 - 2010.06