Michalis Papageorgiou
Athens
Overview
16
16
years of professional experience
Work History
Contact Center Solutions Engineer
Intracom Telecom
09.2021 - Current
Telecommunication Engineer
FASMETRICS S.A.
09.2017 - 09.2021
- Company Overview: Working at Fasmetrics S.A as a telecommunication engineer, I had the opportunity to be a team member of projects like the national benchmarking campaign for Cosmote Hellas and Orange Romania in association with Ericsson
- Daily tasks:
- Monitoring network KPIs
- Data post process and analysis (NQDI/MS SQL/Excel)
- Troubleshoot and maintenance of measuring equipment
- MS SQL Queries / excel VBA adjustment and development
- Preparation and delivery of KPI reports (Excel – Power BI)
- Working at Fasmetrics S.A as a telecommunication engineer, I had the opportunity to be a team member of projects like the national benchmarking campaign for Cosmote Hellas and Orange Romania in association with Ericsson
Waiter
11.2010 - 09.2012
Waiter
06.2009 - 08.2010
Education
Electronics and telecommunication engineer -
Technological Educational Institute of Crete- School of Applied Sciences
Skills
- Good communication, contact, and intercultural skills acquired through taking part in Erasmus program and cooperating with international co-workers
Organisational Skills
- Prioritize tasks
- Creating and keeping deadlines
- Goal setting and meeting goals
- Decision making
- Making schedules
- Multitasking
Foreign Language
English
Personal Information
Date of Birth: 06/18/92
Additional Information - Military Obligations
Fulfilled military obligations
Timeline
Contact Center Solutions Engineer
Intracom Telecom
09.2021 - Current
Telecommunication Engineer
FASMETRICS S.A.
09.2017 - 09.2021
Waiter
11.2010 - 09.2012
Waiter
06.2009 - 08.2010
Electronics and telecommunication engineer -
Technological Educational Institute of Crete- School of Applied Sciences
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