MS Office suite
Michalis Zoutsos
Product Manager / Pre-sales Consultant
Athens
Summary
Dynamic and accomplished Product Manager and Pre-sales Consultant with a Master's Degree focused on Engineering - Economic Systems and an Executive MBA from Alba Graduate Business School. Proven track record in Sales & Pre-Sales, Market Research, and Data Analytics.
Key Highlights:
- Successfully increased revenue by 17% and gross profit by 33% over the last 3 years.
- Adept problem-solver with a results-oriented and analytical mindset.
- Eager to contribute value to any team through a combination of expertise and innovative thinking.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Product Manager & Pre-sales Consultant
Info Quest Technologies
Athens
03.2020 - Current
- Conducted research to determine market conditions for current and new products
- Provided pre-sales support for Red Hat products on focused major accounts (telco, banking, finance, construction)
- Established new partnerships with vendors (Red Hat) and business partners
- Prepared and monitored business and marketing plan for products in scope Negotiated with major software vendors (Autodesk, Adobe, Citrix, DocuSign, Red Hat) to manage t product distribution, build distribution networks and strategies.
- Coordinated project planning and execution with team members and team leads.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Prioritized roadmap in order to achieve product goals and metrics.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Boosted customer base penetration using creative promotional approaches.
Assistant Product Manager
Info Quest Technologies
Athens
07.2019 - 02.2020
- Assessed market competition
- Determined customers needs and desires
- Determined product pricing by utilizing market research data
- Liaised with Marketing and Sales department and developed synergies
- Responsible for the brands Autodesk, Adobe & Citrix.
- Led category, brand, competitive and promotional analyses to identify trends leading to key consumer conclusions and implications on marketing strategy.
- Collaborated with vendors to verify service-level performance and influence supplier manufacturing processes, technology decision-making and customer service policies.
- Continually maintained and improved company's reputation and positive image in markets served.
Business Development Specialist
Vodafone Greece
Athens
06.2017 - 06.2019
- Emphasized telecommunication services to business customers (soho)
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Used SalesForce to handle current portfolio and prospective leads.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Boosted sales 30% with development of positive customer relationships.
- Conducted regular meetings with 20 clients to build positive and productive relationships.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Developed business pipeline using cold and warm techniques.
Sales Representative
Vodafone Greece
Athens
11.2015 - 05.2017
- Provided successful retail telecommunication services
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Organized sales team with focus on maximizing monthly sales
- Overachieved sales goals (over 110%) and TNPS (87%)
- Utilized CRM software to manage customer accounts and track performance metrics.
- Trained and mentored new sales representatives.
Education
MBA - Business Administration
Alba Graduate School
Athens, Greece 01.2022 - 12.2022
MSc in Engineering - Economic Systems -
National Technical University of Athens
Athens, Greece 02.2017 - 10.2019
BSc In Economics - undefined
Athens University Of Economics & Business
Athens, Greece 10.2007 - 12.2012
Skills
Sales & Pre-Salesundefined
Websites
Personal Information
- Age: 34
- Nationality: Greek
Accomplishments
Thesis in Data Analysis for a Greek Energy Provider(2019)
Made a database in SPSS using raw data from a Greek energy provider. Made a statistical analysis in energy consumption sorting by various parameters according to energy
performance certificate. The results are used providing information to customers for better and more efficient energy consumption. The results were very positive.
Startup Project "Greek Collegiate Products"(2012)
Assembled and Managed team of qualified colleagues, created drafted business canvas. Created the business Plan, responsible of Swot and Pest Analysis. Also responsible for startup's product management and production line. Then participated in AUEB entrepreneurship competition and took the 4th place among 30 competitors.
Software
Adobe Suite
Red Hat Enterprise Linux
Red Hat Open Shift Container Platform
Open Hybrid Cloud Technologies
Kubernetes
Certification
Red Hat Cloud Services Seller (Issuer: Red Hat)
Interests
Cycling
Photography
Music
Basketball
Timeline
Red Hat Cloud Services Seller (Issuer: Red Hat)
12-2023
Red Hat Open Shift Seller (Issuer: Red Hat)
12-2023
Kubernetes Fundamentals: Hands On (Issuer: Udemy)
11-2023
Red Hat Ansible Automation Platform Seller (Issuer: Red Hat)
09-2023
MBA - Business Administration
Alba Graduate School
01.2022 - 12.2022
Product Manager & Pre-sales Consultant
Info Quest Technologies
03.2020 - Current
Assistant Product Manager
Info Quest Technologies
07.2019 - 02.2020
Business Development Specialist
Vodafone Greece
06.2017 - 06.2019
MSc in Engineering - Economic Systems -
National Technical University of Athens
02.2017 - 10.2019
Sales Representative
Vodafone Greece
11.2015 - 05.2017
BSc In Economics - undefined
Athens University Of Economics & Business
10.2007 - 12.2012
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