Sports
MILTIADIS KONTOPOULOS
Supply Chain/Demand Planner
HALANDRI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
2
2
Languages
Work History
Demand Planner
Jacobs Douwe Egberts
06.2017 - Current
- Enhanced customer satisfaction with timely product availability through accurate demand forecasting.
- Monitored actual sales performance against forecasts, adjusting plans as necessary to ensure optimal inventory levels are maintained.
- Conducted root cause analysis on forecast errors, identifying areas for improvement and implementing corrective actions.
- Utilized advanced Excel functions and tools for data manipulation, analysis, and visualization in support of demand planning activities.
- Collaborated with sales teams to gather information on promotions, new product launches, and phase-outs for incorporation into the demand plan.
- Championed a culture of continuous improvement within the Demand Planning team by regularly reviewing processes, tools, and methodologies for potential enhancements.
- Provided training and guidance to junior planners on best practices in demand forecasting methodologies.
- Presented monthly forecast updates to senior management, highlighting key changes and risks in the demand outlook.
Logistics Specialist
Jacobs Douwe Egberts
10.2014 - 05.2017
- Monitoring day to day warehousing and outbound performance.
- Streamlined warehouse operations, resulting in reduced labor costs and increased productivity.
- Collaborated with cross-functional teams to identify opportunities for process improvements, increasing overall operational efficiency.
- Following up inbound orders from Planning Department and assigning ready-to-load shipments to the relevant per lane forwarder. Keeping track of shipment until delivery to warehouse is completed.
- Reporting and challenging the accuracy of 3PL’s weekly and monthly KPIs.
- Reporting of Supply Chain’s cost KPIs to the Country Operations Manager
- Forecasting Inbound, Warehousing and Outbound cost for the company’s Annual Operative Plan (AOP) according to sales forecast.
- Secured discounts from third-party logistics service providers to deliver substantial cost savings.
Logsitics Operator
Transnet LTD
12.2011 - 07.2014
- Utilizing third party carriers for shipping (imports/exports) liquid chemicals or dry cargo via sea (Tank containers/Containers) or via road (Truck/Tank trucks) and managing of all shipments within the supply chain from point of supply until the final delivery to customer
- Upheld safety standards throughout the workplace by following established procedures and promoting awareness among staff members.
- Monitored shipment status to proactively resolve issues before impacting delivery timelines or customer satisfaction levels.
- Ensured compliance with international shipping regulations, minimizing delays and penalties.
- Working closely with company’s worldwide partners (vessel agents, shipbrokers, logistics companies, loading/discharge terminals, customs brokers etc.)
- Partnered with customs brokers, agents, shipping companies and 3PLs to expedite import/export processes while adhering to regulatory requirements.
- Reviewed paperwork to determine priorities and set schedules.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
Collections Agent
Bank Of Cyprus
10.2010 - 11.2011
- Provided exceptional customer service by empathizing with clients'' financial situations while working towards mutually beneficial solutions.
- Built rapport with customers by demonstrating understanding of their situation while seeking fair resolutions.
- Increased productivity levels through efficient time management and prioritization of daily tasks.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Ensured compliance with internal policies and regulatory requirements.
Logistics Trainee
Germanos Group Of Companies
03.2006 - 06.2006
- Monitoring supply chain activities including the transportation and the delivery of products to company’s branches or abroad
- Assisted in inventory management, optimizing storage space utilization and reducing waste.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
Education
Bachelor of Science - M.Sc.Finance And Accounting
04.2001 -
Master of Science - B.Sc. Management Science And Technology
04.2001 -
Skills
Data Interpretation
Scenario Planning
SAP& APO Knowledge
Data Visualization
Attention to Detail
Analytical Skills & Thinking
Organizational Skills
Microsoft Office
Multitasking & Task Prioritization
Time Management
Business Acumen
Interests
Outdoor activities
Chess
Timeline
Demand Planner - Jacobs Douwe Egberts
06.2017 - Current
Logistics Specialist - Jacobs Douwe Egberts
10.2014 - 05.2017
Logsitics Operator - Transnet LTD
12.2011 - 07.2014
Collections Agent - Bank Of Cyprus
10.2010 - 11.2011
Logistics Trainee - Germanos Group Of Companies
03.2006 - 06.2006
Athens University of Economics And Business - Bachelor of Science, M.Sc.Finance And Accounting
04.2001 -
Athens University of Economics And Business - Master of Science, B.Sc. Management Science And Technology
04.2001 -