Minas Sarantidis
Business Development Manager
Athens
Summary
Dynamic and results-oriented professional with extensive experience in business development and sales, particularly with VK Travel. Excelled in relationship building and strategic planning, increasing client base significantly. Skilled in Microsoft Office and Opera PMS, demonstrating strong decision-making and team leadership abilities. Achieved consistent sales targets, underscoring a commitment to excellence and customer satisfaction.
Overview
11
11
years of professional experience
5
5
Languages
Work History
Business Development Manager
VK Travel
01.2024 - Current
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
Sales Associate
CS Hospitality
01.2015 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Front Office Supervisor
Neoma Hotel
06.2022 - 06.2023
- Assisted guests with special requests, demonstrating excellent problem-solving skills and a commitment to customer satisfaction.
- Coordinated with other departments to resolve any guest issues promptly, ensuring a seamless guest experience from arrival to departure.
- Organized staff scheduling effectively to maintain appropriate coverage during peak hours without compromising service quality.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
Front Office Supervisor
Selina
06.2020 - 06.2021
- Assisted guests with special requests, demonstrating excellent problem-solving skills and a commitment to customer satisfaction.
- Coordinated with other departments to resolve any guest issues promptly, ensuring a seamless guest experience from arrival to departure.
- Organized staff scheduling effectively to maintain appropriate coverage during peak hours without compromising service quality.
Night Auditor
Yes Hotels
03.2018 - 01.2020
- Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
- Generated and printed daily financial reports to track hotel performance.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
- Coordinated with housekeeping staff to address any overnight room maintenance requests or special accommodations needed.
Night Auditor
Auberge Resorts
04.2017 - 11.2017
- Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
- Generated and printed daily financial reports to track hotel performance.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
Business Development Manager
Metavallon
10.2013 - 10.2014
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Education
Bachelor of Science - Business Administration
Athens University of Economics And Business
Athens, Greece 04.2001 -
Skills
Business development
Relationship development
Relationship building
Decision-making
Sales and marketing
Team leadership
Sales presentations
Business planning
Microsoft Office
Opera PMS
Timeline
Business Development Manager
VK Travel
01.2024 - Current
Front Office Supervisor
Neoma Hotel
06.2022 - 06.2023
Front Office Supervisor
Selina
06.2020 - 06.2021
Night Auditor
Yes Hotels
03.2018 - 01.2020
Night Auditor
Auberge Resorts
04.2017 - 11.2017
Sales Associate
CS Hospitality
01.2015 - Current
Business Development Manager
Metavallon
10.2013 - 10.2014
Bachelor of Science - Business Administration
Athens University of Economics And Business
04.2001 -
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