MOHAMMAD IMRAN
Project Coordinator | Recruitment & Selection Specialist
Athens
Quote
Ask successful people and they might mention their success briefly but probably will talk at length about their failures.
Successful people hold their scars dearer to their hearts than the stars they touched.
Mohammad Imran
Summary
Bringing forth 13+ years of multiple industry experience, leadership and expertise in Business Process and Management.
Experienced and collaborative leader in all aspects of Business Management, Client Acquisition & Retention, Operations, Marketing and Human Resource management with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of clients and stakeholders in dynamic, fast-paced environment.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
5
5
Languages
Work History
Project Coordinator | Recruitment Specialist
Teleperformance Hellas
Athens
08.2016 - Current
- Lead and supervised an effective recruitment for active openings within Teleperformance Greece with 98% successful hiring rate over 6 years.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Administered sourcing, screening, interviewing, and placing of candidates for more than 15 clients in 7 different languages.
- More than 80% retention rate annually in the BPO & KPO industry.
- Handled IT, technical and non-technical vacancies for the roles of developer, IT support, tech support and customer support for in-house and clients.
- Managed projects for world's top brands including antivirus, mobile manufacturers, search engines, hardware & storage manufacturers, software developers, app developers, streaming services, medical sector, and cloud storage services.
- Managed clients and demands for various projects from all over the world.
- Administered and managed >100000 potential candidates' databases, local and international.
- Proposed more than 5 major projects based on the client's needs and demands.
- Supported management in developing and implementing personnel policies and procedures.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Trained and guided team members to maintain high productivity and performance metrics.
- Trained new employees on proper protocols and customer service standards.
Business Marketing Manager
Rehman Bros
Moradabad
02.2010 - 04.2016
- Maintained and analyzed business development with financial and business strategy and adjusted to trends.
- Developed and implemented sales & marketing plans to expand customer base and increase customer retention, resulting in 10% sales growth yearly.
- Supervising and analyzing periodic marketing & sales reports.
- Presented sales, revenue, and expenses report to management teams.
- Researched competition and develop strategies to stand out as a company against competitors, resulting in 15% client growth.
- Monitored the performance of sales team members and led to enhance team morale and motivation, resulting in a total of 20% higher team sales.
- Handling new clients and maintaining Corporate Relations.
- Ensuring the production and finishing of the product is exactly as per the client's requirement, reduced yearly overhead cost by 8%.
- Supervising all export-import documentation of the projects at hand.
- Designed export strategies to meet project delivery requirements.
- Prepared various import, export and supplier forms for customs submittal.
- Compiled purchase orders to post international shipments in company logs.
- Consulted with suppliers and agents to arrange proper in-transit permissions to ship to various locations.
Sales Executive
Bajaj Auto Link Anpara
08.2007 - 07.2008
- Created a strong customer base leading to 5% higher sales & return clients
- Effectively negotiated prices with customers, resulting in 5% higher sales
- Followed up on sales leads and upsell by 10%
- Established personal income goals and worked to achieve dealership goals as well, raising individual yearly sales by 15%.
Education
MBA - International Marketing And Finance
Amity University
Noida 08.2008 - 05.2010
Bachelor of Commerce - Accounting And Statistics
Allahabad University
Prayagraj 08.2004 - 05.2007
Skills
Project Managementundefined
Projects
New Market Horizon
- Researched and proposed a huge new market of skilled candidates for major and crucial European and Asian languages.
- A swift, precise, and targeted search, for a potential candidate pool with a tailored and robust recruitment process.
- Expanded company's total candidate pool by 300%
Marketing & Sales Frontier
- Researched and implemented an innovative marketing and sales strategy to increase the business volume by 150% within one fiscal year.
- Business-to-business reverse marketing and data mining to bring in new clients.
- Increased total capital investment in the company by 60+% with new investors.
Timeline
Project Coordinator | Recruitment Specialist
Teleperformance Hellas
08.2016 - Current
Business Marketing Manager
Rehman Bros
02.2010 - 04.2016
MBA - International Marketing And Finance
Amity University
08.2008 - 05.2010
Sales Executive
Bajaj Auto Link Anpara
08.2007 - 07.2008
Bachelor of Commerce - Accounting And Statistics
Allahabad University
08.2004 - 05.2007
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