Morfeas Kapageridis
Kilkis
Summary
Dynamic and customer-focused professional with proven expertise in coffee preparation and sales enhancement, honed at IRIS Cafe Bar. Excelled in soft selling and cash handling, significantly improving customer satisfaction and sales. Adept at training staff and designing enticing menus, showcasing exceptional attention to detail and fluency in English.
Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Barista
IRIS Cafe Bar
09.2024 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Excellent Customer Service
- Cleaned counters, machines, utensils, and seating areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cashier/Front Cash Supervisor
Louloudis Super Market
07.2023 - 12.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Excellent Customer Service
Education
High School Diploma -
University of West Attica
Athens, Greece12-2029
Skills
- Soft selling
- Display case merchandising
- Up-selling
- Coffee expertise
- Excellent memory
- Cash handling
- Cash register operation
- Physical stamina
- Menu design
- Attention to detail
- Excellent math skills
- FLUENT IN English
Languages
Greek
Native language
English
Proficient
C2
Timeline
Barista
IRIS Cafe Bar
09.2024 - Current
Cashier/Front Cash Supervisor
Louloudis Super Market
07.2023 - 12.2023
High School Diploma -
University of West Attica
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