Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Musah Yimbipur

Musah Yimbipur

headwaiter
Athens

Summary

Dynamic and experienced headwaiter with over 3 years in upscale dining, skilled in managing service teams and enhancing guest experiences.

Excellent interpersonal communication skills with focus on guest satisfaction when interacting with the guest

Overview

4
4
years of professional experience
2
2
Languages

Work History

Headwaiter

Sandblu
06.2024 - 11.2024
  • Managed a team of servers to ensure excellent customer service and timely food delivery
  • Maintained a high standard of cleanliness and organization within the dining area
  • Resolved customer complaints efficiently, ensuring customer satisfaction and repeat business
  • Collaborated with the kitchen staff to improve menu offerings based on customer feedback
  • Handled POS and payment
  • Closing the shift
  • Greeted new customers, discussed specials, and took drink orders.
  • Enhanced customer dining experience by providing exceptional service and anticipating guest needs.

Headwaiter

Espera Hotel
04.2023 - 11.2023
  • Maintained knowledge of menu items and wine pairings, providing guests with informed recommendations
  • Managed dining room operations and coordinated service staff for optimal guest experience
  • Handled customer complaints and ensured satisfaction through effective problem-solving
  • Maintained cleanliness standards and compliance with health regulations
  • Greeted new customers, discussed specials, and took drink orders.
  • Enhanced customer dining experience by providing exceptional service and anticipating guest needs.

Headwaiter

Canaves Oia
04.2023 - 11.2023
  • Provided exceptional customer service in a fast-paced restaurant environment
  • Managed multiple tables and ensured timely food and drink service
  • Collaborated with kitchen staff to fulfill special requests and dietary restrictions
  • Greeted new customers, discussed specials, and took drink orders.
  • Enhanced customer dining experience by providing exceptional service and anticipating guest needs.

Restaurant Waiter

Little Kooks
11.2021 - 03.2022
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.

WAITER

Lindos Imperial
05.2021 - 10.2021
  • Handled cash and credit transactions accurately at the cashier
  • Maintained cleanliness and organization of the dining area
  • Promoted daily specials and upsold menu items to increase sales
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.

Education

MBA - IT

European Institute of Leadership & Management

Diploma - Hospitality Management

Alison

High School Diploma - undefined

Kwame Nkrumah University of Science and Technology

Skills

Awards

Employee of the month on several occasions

Timeline

Headwaiter

Sandblu
06.2024 - 11.2024

Headwaiter

Canaves Oia
04.2023 - 11.2023

Headwaiter

Espera Hotel
04.2023 - 11.2023

Restaurant Waiter

Little Kooks
11.2021 - 03.2022

WAITER

Lindos Imperial
05.2021 - 10.2021

Diploma - Hospitality Management

Alison

High School Diploma - undefined

Kwame Nkrumah University of Science and Technology

MBA - IT

European Institute of Leadership & Management

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Musah Yimbipurheadwaiter