Proven expertise in enhancing content quality and workflow efficiency at TELEPERFORMANCE GREECE, with a strong background in CAD operations for Vinci Construction Hellas. Leveraged social listening and analytics to mentor teams, driving a significant improvement in content accuracy and project completion rates. Skilled in customer support and advanced CAD tool development, demonstrating a blend of technical proficiency and team leadership.
Overview
15
15
years of professional experience
Work History
Social Media Moderator and Content Reviewer
TELEPERFORMANCE GREECE
Athens, Attica
06.2020 - Current
Edited and revised wide array of content for accuracy, clarity and consistency.
Established and implemented workflows to streamline editing processes.
Drove accuracy of content through careful proofreading and fact-checking.
Assisted in the development of new content categories, conducting thorough research to inform accurate categorization and tagging practices.
Mentored junior team members in developing their skills as Content Reviewers while sharing knowledge on effective techniques for improving output quality.
Participated in the development and implementation of new processes and tools that enhanced the efficiency of the content review process while maintaining quality standards.
Contributed to a positive work environment through active participation in team meetings, trainings, and collaborative projects.
CAD Operator
Vinci Construction Hellas
06.2009 - 05.2020
Streamlined communication between architects and engineers by accurately translating design concepts into technical plans.
Produced consistently accurate drawings that reduced need for revisions during construction phase, leading to faster completion times on multiple projects.
Facilitated smooth project transitions from design to construction phase through effective coordination with contractors, subcontractors, and clients regarding CAD-related matters.
Completed multiple large-scale commercial building designs under tight deadlines while adhering to strict quality guidelines.
Transitioned entire company''s CAD library to a new platform with minimal disruption, resulting in improved file organization and accessibility.
Optimized workflow by implementing standardized drafting procedures and maintaining a well-organized library of reusable templates, blocks, and symbols.
Developed custom CAD tools that streamlined drafting processes, saving both time and resources for the team.