Summary
Overview
Work History
Education
Skills
Timeline
Generic

Najad Hirsi

Student
Athens

Summary

Dedicated Youth Worker with a proven track record at WYE, adept in emotional support and social skill development. Excelled in creating impactful educational workshops and fostering positive environments, significantly enhancing program effectiveness. Skilled in customer assistance and problem-solving, ensuring high satisfaction levels in diverse roles. Demonstrates reliability, active listening, and a commitment to continuous improvement.


Developed strong customer service skills in fast-paced retail environment, providing efficient and friendly support to diverse clientele. Skilled in inventory management and handling transactions with accuracy and care. Seeking to leverage these transferable skills in new field, contributing to dynamic team and achieving organizational goals.


Professional caregiver with keen ability to provide nurturing and attentive care. Proven track record of maintaining safe and engaging environment for children, with strong emphasis on teamwork and adaptability. Skilled in implementing educational activities, ensuring proper nutrition, and managing daily routines efficiently. Dependable and responsive to diverse needs, fostering trust and positive relationships with both children and parents.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Youth Worker

WYE
01.2019 - 01.2022
  • Utilized data-driven decision-making processes to evaluate program effectiveness regularly and adjust strategies as necessary for continuous improvement.
  • Managed and led activities promoting growth in mental, emotional, and educational areas.
  • Encouraged youth clients to develop own activities and leadership skills through group discussions.
  • Developed and delivered educational workshops to support youth in understanding and navigating real-world experiences.
  • Promoted positive peer interactions by facilitating group activities and modeling respectful communication techniques.

Babysitter

Family Friends And Neighbors
03.2016 - 07.2017
  • Communicated positively with children and guardians.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Played games, worked on puzzles, and read books to young children.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.

Retail Worker

Clarks
08.2014 - 06.2015
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Developed strong rapport with customers and created positive impression of business.

Education

GED -

GED
Stockholm, Sweden
04.2001 -

GCSE -

Woodside High School
London, England
04.2001 -

Skills

    Youth supervision

    Emotional support

    Social skill development

    Mentoring

    Customer assistance

    Reliability and punctuality

    Patience and empathy

    Active listening

    Problem-solving

    Flexible scheduling

Timeline

Youth Worker

WYE
01.2019 - 01.2022

Babysitter

Family Friends And Neighbors
03.2016 - 07.2017

Retail Worker

Clarks
08.2014 - 06.2015

GED -

GED
04.2001 -

GCSE -

Woodside High School
04.2001 -
Najad HirsiStudent