Customer Service Brand Manager with 10+ years of extensive expertise in brand identity, strategic planning, and startup project management. Demonstrates strong leadership, problem-solving, and market analysis skills to drive innovative solutions and ensure exceptional client satisfaction. Committed to leveraging strategic insights to foster brand growth and operational excellence.
Hi, I’m
Nasia Chrysikou
Summary
Overview
11
years of professional experience
Work History
Medusa Project
Co-manager director
2015.01 - Current (11 education.years_Label & 7 education.months_Label)
Job overview
- Enhanced corporate strategy by identifying and leveraging market opportunities, resulting in a 50% revenue increase
- Accelerated B2B sales by forging new strategic partnerships, and increasing profits
- Revitalized brand identity, leading to an increase in consumer engagement across all platforms
- Grew e-commerce revenue by optimizing online booking and sale channels and enhancing customer experience
- Managed new projects, on time and under budget
- Enhanced leadership training, increasing team productivity
- Exceeded sales targets through strategic customer engagement
- Solved complex business problems, resulting in a reduction in system inefficiencies.
BRKV
PA/Management
2014.01 - 2015.01 (1 education.year_Label)
Job overview
- Entrepreneurship and venues
- Booking and travel arrangements
- Manage the diaries and schedules
- Liaising with other stuff
- Conduct research
- Acting as the first point of contact for the CEO with internal/external clients
- Negotiating and new deals project managing
- Organising meetings
- Reminding the director of important upcoming tasks
- Managing deadlines and ensuring the team runs their project smoothly.
Klaremont
Account Manager
2013.06 - 2013.12 (6 education.months_Label)
Job overview
- Clear client communication and conflict resolution
- Advocating client concerns to management
- Negotiating and finalizing contracts
- Presenting sales pitches to potential clients
- Delivering business updates to management and clients
- Monitoring client budgets and explaining costs
- Following up with clients for satisfaction
- Providing input for sales strategies through product assessments and customer feedback.
Education
LSBULondon
Bachelor of Arts
2001.04
University Overview
IIEK AKMIAthens, Greece
from Marketing & Advertising
2001.04
University Overview
1st VOCATIONAL INSTITUTE TRAININGAthens, Greece
from Computer Networking
2001.04
University Overview
Skills
Communication skills
Interpersonal skills
Time management
Strategic thinking
Business to Business
Branding & identity
E-commerce
Project management
Startups
Leadership
organizational skills
Time Management
Sales
Customer service
Problem solving
Languages
Greek
Native language
English
Proficient
C2
Timeline
Co-manager director
Medusa Project
2015.01 - Current (11 education.years_Label & 7 education.months_Label)
PA/Management
BRKV
2014.01 - 2015.01 (1 education.year_Label)
Account Manager
Klaremont
2013.06 - 2013.12 (6 education.months_Label)
LSBU
Bachelor of Arts
2001.04
IIEK AKMI
from Marketing & Advertising
2001.04
1st VOCATIONAL INSTITUTE TRAINING
from Computer Networking
2001.04