Hi, I’m
Nikolaos Giannousas
Athens
Summary
Formulates strategic visions in dynamic and uncertain environments. Develops & Leads Leaders. Deep cooperation & cultural understanding of China, Brazil, Nigeria, Japan, Thailand, India, Europe & USA among others,. Delivers long-term Profitable Growth alongside maximum Supplier, Shareholder, Customer and Employee Satisfaction.
Overview
31
years of professional experience
Work History
VOLVO Car Hellas
CEO & Chairman
09.2018 - 11.2023
Job overview
- Contribution Margin
- Units Sold
- Revenue
- Market Earnings (Profits)
- 1st in Hybrid segment
- 1st in Premium Cord Segment
- Increase Vs 2019
- + 132 %
- + 43 %
- + 106 %
- + 175 %
- Market Share
- 32 %
- 24 %
- 1st in global ranking of Car Handover OSAT 93 %
- 1st position in all segments with XC40 Hybrid
- 1st position in global ranking of Customer Satisfaction in Sales (95 % satisfaction)
- 5th position in global ranking of Customer Satisfaction in Service (95 % satisfaction)
- Key steps
- Expanded purchase schemes by building: VOLVO Car Financial Services from scratch for Greece, launched in 2022 VOLVO Leasing in Greece, (White Label) launched in 2023
- Applied “Zero discount” policies increasing New and Used Cars Contribution Margin
- Standardized operations, creating a unified reporting system across all departments
- Deployed advanced Power BI covering all operations
- Made VOLVO Hellas the first VOLVO Cars Subsidiary in Europe to implement online sales
- Positioned VOLVO Hellas among the first five VOLVO Cars Subsidiaries in Europe to adopt digital systems
AG LEVENTIS Plc Nigeria
General Manager
09.2013 - 09.2018
Job overview
- Automotive Division
- Secured exclusive distributorship for 5 major automotive brands, expanding market reach: VW, FOTON-DAIMLER, EICHER-VOLVO, WEICHAI, LOVOL
- Despite the 2015 200% devaluation of the Nigerian Naira and the Central bank’s 2016 $ scarcity, AG Leventis secured profits, replenishment costs & profitable growth
- Countered the restrictions on product imports by creating a multi-brand central service center and a Pan-Nigerian road assistance and mobile service, and through signing service contracts with big fleet truck owners
- Standardized ERP across 15 service centers, enhancing operational efficiency
- Adopted a Power BI, allowing for more efficiency in capturing operations and reporting
- Established a digital central parts warehouse, increasing inventory efficiency by 30% and revenue by 60%
- SKD Assembly Plant (from green field)
- Built for: VW, VOLVO-EICHER, DAIMLER-FOTON (Trucks, Pickups)
- Managed to counteract the increase of import duties on fully built unit vehicles, by offering locally assembled vehicles
- Through this, reduced import duty impact by 25% by transitioning to locally assembled vehicles
ISUZU in Petros Petropoulos s.a.
General Manager
12.2003 - 06.2012
Job overview
- Launched the ISUZU Pickups in the Greek market, following a 30-year absence and a weak after-sale reputation
- Created the ISUZU Business Unit built from green field within the Petropoulos group
- Won the award of Best ISUZU European Distributor by Mitsubishi Corporation in 2007
- Awarded with the Group “Awards for Excellence” in 2005, 2007, 2009 for: EVA Growth, Revenue Growth, Return on Equity
- Turnover: 1.2€ m in 2004 to €40 m in 2007
- (€34m
- In 2008, €31m
- In 2009)
- Market Share evolution 2004-2010: 5%, 9%, 11%, 13%, 12%, 15%, 17%
- R.O.E.B.T
- Evolution 2004-2010: -4%, +62%, +68%, +127%, +44%, +73%, +13%
- Ermis Gold 2012 (Mileage Economy Test Project) – First ever Sustainability Mobility Project in Greece
TOYOTA Balkans
Network & Business Management Manager
04.2001 - 10.2003
Job overview
- Built National Sales Companies and Retailers Network in Romania and Bulgaria
- Appointed & guided an importer in Albania
TOYOTA Hellas
Network & Business Management Manager
12.1998 - 03.2001
Job overview
- Established a systematic measurement of Profitability and KPIs using the UK Allison Associates analysis method, improving financial oversight and management
- Managed currency transition from the Greek Drachma to Euro for retailers nationwide
- Transformed underperforming retailers (in PBT, Market share, Satisfaction), through individual training, maximizing their customer satisfaction rates and defining specific roles for employees of each retailer, contributing to higher profits and growth
- Conducted feasibility studies for BoD’s future plans, aiding strategic decision-making
- Developed and implemented the Profit Related Dealer Margin (PRDM) program, enhancing network performance on key metrics
- Trained Field Operation and Retailers on Business Management
TOYOTA Hellas
Area Manager
09.1997 - 11.1998
Job overview
- Generated €32.3 million total turnover, 2,400 car sales per annum, managing 8 Retailers with 120 employees
- Achieved all targets in 1997, 1998, and 1999
CITIBANK, Greece
New Markets Development
04.1995 - 06.1996
Alpharma Inc. Seattle, USA
New Markets Development
07.1994 - 03.1995
Job overview
- Initiated fish vaccination treatment (instead of throwing pills into the cages polluting the sea), in the East Mediterranean Fish Farming market
Greek Special Forces - Army Duty
Green Berret
11.1992 - 06.1994
Education
Athens University of Economics and Business
BSc from Economics
09.1998
ALBA Graduate Business School
MBA
09.1997
Skills
- Improving operational efficiency
- Strategic Planning
- Strategic Leadership
- Change Management and Adaptability
- Goal Setting
- Business Management
Volunteer Experience
- Global Advisory Board Member, American College of Greece, 01/01/20, Present
- Chairman, Greek-Nigerian Chamber of Commerce, 02/01/24, Present
Training
- Cranfield University, Board Practice and Directorship Development Program
- ALBA Graduate Business School, Corporate Finance
- Yale School of Management, Leadership
- Harvard Business School, Creating Competitive Advantage
- Toyota Motor Corp., History & Culture of Japan
- Management Center of Europe, Managing people
- Automotive News Europe, Doing Business in China
- ISUZU Motors Japan, Building Trust to Customers
- Adizes Institute, Lead the Leaders
- Adizes Institute, PAEI Methodology
- Boeing Inc., International Strategies
- B.C.G., Intercultural Communication (USA-Norway)
Summary - Whoibelieveiam
- Formulates strategic visions in dynamic and uncertain environments.
- Develops & Leads Leaders.
- Deep cooperation & cultural understanding of China, Brazil, Nigeria, Japan, Thailand, India, Europe & USA among others.
- Delivers long-term Profitable Growth alongside maximum Supplier, Shareholder, Customer and Employee Satisfaction.
Languages
Greek
Native language
English
Proficient
C2
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CEO & Chairman
VOLVO Car Hellas
09.2018 - 11.2023
General Manager
AG LEVENTIS Plc Nigeria
09.2013 - 09.2018
General Manager
ISUZU in Petros Petropoulos s.a.
12.2003 - 06.2012
Network & Business Management Manager
TOYOTA Balkans
04.2001 - 10.2003
Network & Business Management Manager
TOYOTA Hellas
12.1998 - 03.2001
Area Manager
TOYOTA Hellas
09.1997 - 11.1998
New Markets Development
CITIBANK, Greece
04.1995 - 06.1996
New Markets Development
Alpharma Inc. Seattle, USA
07.1994 - 03.1995
Green Berret
Greek Special Forces - Army Duty
11.1992 - 06.1994
ALBA Graduate Business School
MBA
Athens University of Economics and Business
BSc from Economics
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