Nick Kotsovos
Athens
Summary
Known for my for strong work ethic and ability to process many ongoing tasks while always maintaining a calm presence and ability to prioritize well under pressure.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Support Agent
Webhelp-N26 BANK
09.2021 - 08.2024
- Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
- Responded to customer inquiries and provided technical assistance over phone, emails as well as live-chat support.
- Resolved customer complaints by distinguishing, prioritizing and reporting technical issues.
Chef
Trattoria Capanna
04.2016 - 04.2017
- Started As Assistant Chef Of The Garde Manger Section For The Restaurant
- Was Promoted To Chef De Partie Head Chef Of The Garde Manger Section And I Was Responsible For Managing More Than 15 Chefs
Chef
Zafolia
07.2015 - 05.2016
- Worked For My Second Practical Exercise And Been Proposed To Stay After My 3 Month Training Phase Ended
Chef
Mayor Restaurant
04.2015 - 02.2016
- Worked As Assistant Chef For The Garde Manger Section
Chef
Grecotel
06.2014 - 09.2014
- Worked For My First Practical Exercise As Junior Chef At Grecotel Crete Serving Over 2000 People Daily
- Oversaw And Assisted Training Of junior Chefs
Education
OTEK -
CULINARY ARTS
02.2016
High School Diploma - undefined
38th High School
08.2012
Skills
- Time management
- Problem solving
- Complaint handling
- Customer service excellence
Certification
- IEK Graduate Of The Ministry Of Tourism (OTEK) In The Department Of Culinary Art
- Certificate Of Competency In English
- Certificate Of Proficiency In English
Languages
Greek
English
Personal Information
- Citizenship: Greek
- Date of Birth: 09/15/95
Timeline
Customer Support Agent
Webhelp-N26 BANK
09.2021 - 08.2024
Chef
Trattoria Capanna
04.2016 - 04.2017
Chef
Zafolia
07.2015 - 05.2016
Chef
Mayor Restaurant
04.2015 - 02.2016
Chef
Grecotel
06.2014 - 09.2014
High School Diploma - undefined
38th High School
OTEK -
CULINARY ARTS
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