Nicoleta Puscasu
Athens
Summary
Adept at enhancing customer experiences, I excelled as a Restaurant Waiter at Arcadia SRL, mastering both the art of wine service (hard skill) and fostering warm customer relationships (soft skill). My proactive approach ensured dining areas remained pristine, significantly contributing to service quality and efficient guest flow.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Arcadia SRL
06.2021 - 09.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
Cabin Crew Training Course Certified By AESA -
ProFly Academy-Grupo Flyhostess
Santiago De Compostela,Spain12.2024
High School Diploma -
General High School of Athens
Athens, Greece 06.2022
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Problem-solving
- Food service delivery
- Wine service
- Team collaboration
Languages
Romanian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Italian
Intermediate (B1)
Greek
Bilingual or Proficient (C2)
Spanish
Beginner (A1)
Timeline
Restaurant Waiter
Arcadia SRL
06.2021 - 09.2024
Cabin Crew Training Course Certified By AESA -
ProFly Academy-Grupo Flyhostess
High School Diploma -
General High School of Athens
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