Summary

Overview

Work History

Education

Skills

Interests

Timeline

Niki Zacharopoulou

Pre - School Teacher / Bartender

Athens

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Bartender's position. Ready to help team achieve company goals.

Overview

years of professional experience

years of post-secondary education

Languages

Work History

Bartender

Nefeli Hotel

Rethymno

2022.04 - Current

Developed new signature cocktails to support bar marketing brand and increase profits.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Crafted special drink and cocktail menu items for seasonal offerings.
Built relationships with vendors to manage orders and negotiate costs.
Set up glassware, liquor and other necessary supplies for special events.
Updated drink menu with creative cocktails, contemporary wines and craft beers.
Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Served high customer volumes during special events, nights and weekends.
Taught employees bar sales techniques, resulting in higher profits.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Explained daily specials and beverage promotions to exceed daily sales goals.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

Bartender

Queens Room

Rethymno

2021.10 - 2022.04

Developed new signature cocktails to support bar marketing brand and increase profits.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Crafted special drink and cocktail menu items for seasonal offerings.
Built relationships with vendors to manage orders and negotiate costs.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Set up glassware, liquor and other necessary supplies for special events.
Updated drink menu with creative cocktails, contemporary wines and craft beers.
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Served high customer volumes during special events, nights and weekends.
Explained daily specials and beverage promotions to exceed daily sales goals.

Bartender

Nefeli Hotel

Rethymno

2021.04 - 2021.10

Developed new signature cocktails to support bar marketing brand and increase profits.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Crafted special drink and cocktail menu items for seasonal offerings.
Built relationships with vendors to manage orders and negotiate costs.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Set up glassware, liquor and other necessary supplies for special events.
Obtained cash bank and stocked service bar to prepare for operation.
Updated drink menu with creative cocktails, contemporary wines and craft beers.
Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Served high customer volumes during special events, nights and weekends.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Explained daily specials and beverage promotions to exceed daily sales goals.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

Service Waitress

Queens Room

Rethymno

2020.09 - 2020.11

Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Bussed and reset tables to keep dining room and work areas clean.
Greeted new customers, discussed specials and took drink orders.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Used cash registers and credit card machines to cash out customers.
Met with chef to review daily specials and menu changes.
Stayed up-to-date on menu changes to help customers make food choices.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Kept server areas clean and stocked to increase efficiency while working tables.
Inspected dishes and utensils for cleanliness.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Informed customers about daily and seasonal specials.

Bartender

Baja Beach Bar

Rethymno

2020.06 - 2020.08

Developed new signature cocktails to support bar marketing brand and increase profits.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Crafted special drink and cocktail menu items for seasonal offerings.
Built relationships with vendors to manage orders and negotiate costs.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Set up glassware, liquor and other necessary supplies for special events.
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Served high customer volumes during special events, nights and weekends.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Explained daily specials and beverage promotions to exceed daily sales goals.
Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

Bartender

Queens Room

Rethymno

2020.02 - 2020.03

Developed new signature cocktails to support bar marketing brand and increase profits.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Crafted special drink and cocktail menu items for seasonal offerings.
Recruited and trained new bartenders and barbacks to help maintain talented team.
Built relationships with vendors to manage orders and negotiate costs.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Set up glassware, liquor and other necessary supplies for special events.
Updated drink menu with creative cocktails, contemporary wines and craft beers.
Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Polished glassware, bussed tables and removed debris to keep customer areas clean.
Served high customer volumes during special events, nights and weekends.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Explained daily specials and beverage promotions to exceed daily sales goals.

Service Waitress

Nefeli Hotel

Rethymno

2019.04 - 2019.10

Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Bussed and reset tables to keep dining room and work areas clean.
Greeted new customers, discussed specials and took drink orders.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Used cash registers and credit card machines to cash out customers.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Met with chef to review daily specials and menu changes.
Stayed up-to-date on menu changes to help customers make food choices.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Kept server areas clean and stocked to increase efficiency while working tables.
Inspected dishes and utensils for cleanliness.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Informed customers about daily and seasonal specials.

Service Waitress

Nefeli Hotel

Rethymno

2018.04 - 2018.10

Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Bussed and reset tables to keep dining room and work areas clean.
Greeted new customers, discussed specials and took drink orders.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Used cash registers and credit card machines to cash out customers.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Met with chef to review daily specials and menu changes.
Stayed up-to-date on menu changes to help customers make food choices.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Kept server areas clean and stocked to increase efficiency while working tables.
Inspected dishes and utensils for cleanliness.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Service Waitress

GJ'S Wine Restaurant Bar

Rethymno

2018.02 - 2018.03

Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Bussed and reset tables to keep dining room and work areas clean.
Greeted new customers, discussed specials and took drink orders.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Used cash registers and credit card machines to cash out customers.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Met with chef to review daily specials and menu changes.
Stayed up-to-date on menu changes to help customers make food choices.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Kept server areas clean and stocked to increase efficiency while working tables.
Inspected dishes and utensils for cleanliness.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Service Waitress

To Parastratima Mini Restaurant

Rethymno

2016.06 - 2017.11

Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Bussed and reset tables to keep dining room and work areas clean.
Greeted new customers, discussed specials and took drink orders.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Used cash registers and credit card machines to cash out customers.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Met with chef to review daily specials and menu changes.
Stayed up-to-date on menu changes to help customers make food choices.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Kept server areas clean and stocked to increase efficiency while working tables.
Inspected dishes and utensils for cleanliness.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Education

Teacher

Pre-School Education

Rethymno , Crete

2015.10 - Current

Certification -

First Aid Seminar

2016.02 - 2016.02

Certificate - AXIA: The Masterclass

Difford’s Guide

Rethymno

2022.03 - 2022.03

Certification - Βασικές Αρχές Υγιεινής Και Ασφάλειας Τροφίμων, Επί

ΠΑΠΑΖΟΓΛΟΥ Α.Β.Ε.Ε.

2022.07 - 2022.07

Skills

Changing beer kegs

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Interests

Reading

Hiking

Sports

Travelling

Tasting Beverages and Foods

Movies- Series - Documentaries

Summary

Overview

Work History

Bartender

Bartender

Bartender

Service Waitress

Bartender

Bartender

Service Waitress

Service Waitress

Service Waitress

Service Waitress

Education

Teacher

Certification -

Certificate - AXIA: The Masterclass

Certification - Βασικές Αρχές Υγιεινής Και Ασφάλειας Τροφίμων, Επί

Skills

Interests

Timeline

Certification - Βασικές Αρχές Υγιεινής Και Ασφάλειας Τροφίμων, Επί

Bartender

Certificate - AXIA: The Masterclass

Bartender

Bartender

Service Waitress

Bartender

Bartender

Service Waitress

Service Waitress

Service Waitress

Service Waitress

Certification -

Teacher

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