Reading
Niki Zacharopoulou
Pre - School Teacher / Bartender
Athens
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Bartender's position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Bartender
Nefeli Hotel
Rethymno
04.2022 - Current
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Built relationships with vendors to manage orders and negotiate costs.
- Set up glassware, liquor and other necessary supplies for special events.
- Updated drink menu with creative cocktails, contemporary wines and craft beers.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Served high customer volumes during special events, nights and weekends.
- Taught employees bar sales techniques, resulting in higher profits.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Bartender
Queens Room
Rethymno
10.2021 - 04.2022
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Built relationships with vendors to manage orders and negotiate costs.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Set up glassware, liquor and other necessary supplies for special events.
- Updated drink menu with creative cocktails, contemporary wines and craft beers.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Served high customer volumes during special events, nights and weekends.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Bartender
Nefeli Hotel
Rethymno
04.2021 - 10.2021
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Built relationships with vendors to manage orders and negotiate costs.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Set up glassware, liquor and other necessary supplies for special events.
- Obtained cash bank and stocked service bar to prepare for operation.
- Updated drink menu with creative cocktails, contemporary wines and craft beers.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Served high customer volumes during special events, nights and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Service Waitress
Queens Room
Rethymno
09.2020 - 11.2020
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Bussed and reset tables to keep dining room and work areas clean.
- Greeted new customers, discussed specials and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Used cash registers and credit card machines to cash out customers.
- Met with chef to review daily specials and menu changes.
- Stayed up-to-date on menu changes to help customers make food choices.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Inspected dishes and utensils for cleanliness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Informed customers about daily and seasonal specials.
Bartender
Baja Beach Bar
Rethymno
06.2020 - 08.2020
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Built relationships with vendors to manage orders and negotiate costs.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Set up glassware, liquor and other necessary supplies for special events.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Served high customer volumes during special events, nights and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Bartender
Queens Room
Rethymno
02.2020 - 03.2020
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Built relationships with vendors to manage orders and negotiate costs.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Set up glassware, liquor and other necessary supplies for special events.
- Updated drink menu with creative cocktails, contemporary wines and craft beers.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Served high customer volumes during special events, nights and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Service Waitress
Nefeli Hotel
Rethymno
04.2019 - 10.2019
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed and reset tables to keep dining room and work areas clean.
- Greeted new customers, discussed specials and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Used cash registers and credit card machines to cash out customers.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Met with chef to review daily specials and menu changes.
- Stayed up-to-date on menu changes to help customers make food choices.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Inspected dishes and utensils for cleanliness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Informed customers about daily and seasonal specials.
Service Waitress
Nefeli Hotel
Rethymno
04.2018 - 10.2018
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed and reset tables to keep dining room and work areas clean.
- Greeted new customers, discussed specials and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Used cash registers and credit card machines to cash out customers.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Met with chef to review daily specials and menu changes.
- Stayed up-to-date on menu changes to help customers make food choices.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Inspected dishes and utensils for cleanliness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Service Waitress
GJ'S Wine Restaurant Bar
Rethymno
02.2018 - 03.2018
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed and reset tables to keep dining room and work areas clean.
- Greeted new customers, discussed specials and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Used cash registers and credit card machines to cash out customers.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Met with chef to review daily specials and menu changes.
- Stayed up-to-date on menu changes to help customers make food choices.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Inspected dishes and utensils for cleanliness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Service Waitress
To Parastratima Mini Restaurant
Rethymno
06.2016 - 11.2017
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed and reset tables to keep dining room and work areas clean.
- Greeted new customers, discussed specials and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Used cash registers and credit card machines to cash out customers.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Met with chef to review daily specials and menu changes.
- Stayed up-to-date on menu changes to help customers make food choices.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Inspected dishes and utensils for cleanliness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
Teacher
Pre-School Education
Rethymno , Crete 10.2015 - Current
Certification -
First Aid Seminar
02.2016 - 02.2016
Certificate - AXIA: The Masterclass
Difford’s Guide
Rethymno 03.2022 - 03.2022
Certification - Βασικές Αρχές Υγιεινής Και Ασφάλειας Τροφίμων, Επί
ΠΑΠΑΖΟΓΛΟΥ Α.Β.Ε.Ε.
07.2022 - 07.2022
Skills
Changing beer kegs
Interests
Hiking
Sports
Travelling
Tasting Beverages and Foods
Movies- Series - Documentaries
Coffee Lover
Timeline
Certification - Βασικές Αρχές Υγιεινής Και Ασφάλειας Τροφίμων, Επί
ΠΑΠΑΖΟΓΛΟΥ Α.Β.Ε.Ε.
07.2022 - 07.2022
Bartender
Nefeli Hotel
04.2022 - Current
Certificate - AXIA: The Masterclass
Difford’s Guide
03.2022 - 03.2022
Bartender
Queens Room
10.2021 - 04.2022
Bartender
Nefeli Hotel
04.2021 - 10.2021
Service Waitress
Queens Room
09.2020 - 11.2020
Bartender
Baja Beach Bar
06.2020 - 08.2020
Bartender
Queens Room
02.2020 - 03.2020
Service Waitress
Nefeli Hotel
04.2019 - 10.2019
Service Waitress
Nefeli Hotel
04.2018 - 10.2018
Service Waitress
GJ'S Wine Restaurant Bar
02.2018 - 03.2018
Service Waitress
To Parastratima Mini Restaurant
06.2016 - 11.2017
Certification -
First Aid Seminar
02.2016 - 02.2016
Teacher
Pre-School Education
10.2015 - Current
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