Music
Nikitas Krialis
Store Manager
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Analytical problem-solver with proven team building and management success.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Store Manager
Rockwell - Leonidas E. Pourikas E.E.
Athens
08.2019 - Current
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Completed point of sale opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Assisted with hiring, training and mentoring new staff members.
- Reported issues to higher management with great detail.
Logistics Team Member
Rockwell - Leonidas E. Pourikas E.E.
Athens
11.2017 - 07.2019
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Tracked orders and notified customers of status or potential delays.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Salesperson
Rockwell - Leonidas E. Pourikas E.E.
Athens
11.2017 - 07.2019
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Trained and mentored new sales representatives.
Gallery Manager
Petros M. Nomikos Conference Centre
Santorini
06.2017 - 10.2017
- Assisted guests with check-ins, account inquiries, and any additional services needed.
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
- Maintained consistent positive customer feedback.
- Greeted guests upon arrival and offered assistance.
- Streamlined check-in process to decrease wait times and increase customer satisfaction.
- Provided guest assistance and recommendations for tourist attractions.
Game Master
Game Over Escape Rooms
Athens
12.2016 - 06.2017
- Watched guests closely to maintain current understanding of gameplay.
- Explained company policies, game rules and safety requirements.
- Planned and set up games with specific subject matter and stories.
- Kept game and party rooms clean and neat for next guests.
- Serviced bathrooms by picking up debris, wiping down surfaces and restocking supplies.
- Communicated clearly and on-time to share clues and direct game actions.
Education
Bachelor of Computer Science - Computer Science And Informatics
University of Piraeus
Piraeus, Greece 09.2011 - 05.2017
Skills
Relationship building and management
undefinedInterests
Movies
Cooking
Gaming
Sports
Timeline
Store Manager
Rockwell - Leonidas E. Pourikas E.E.
08.2019 - Current
Logistics Team Member
Rockwell - Leonidas E. Pourikas E.E.
11.2017 - 07.2019
Salesperson
Rockwell - Leonidas E. Pourikas E.E.
11.2017 - 07.2019
Gallery Manager
Petros M. Nomikos Conference Centre
06.2017 - 10.2017
Game Master
Game Over Escape Rooms
12.2016 - 06.2017
Bachelor of Computer Science - Computer Science And Informatics
University of Piraeus
09.2011 - 05.2017
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