Niko Panidi
Thessaloniki,54
Summary
Proven track record in enhancing online safety and user experience as a Content Moderator at TaskUs, showcasing exceptional content management and relationship building skills. Achieved significant improvements in platform quality through meticulous attention to detail and cultural awareness. Excelled in customer service and financial accuracy in hospitality and insurance sectors, demonstrating unparalleled patience and assertiveness.
Overview
3
3
years of professional experience
Work History
Content Moderator
TaskUs
11.2024 - Current
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
- Reduced response time for content review, ensuring a safer online environment for users.
Hotel Front Desk Clerk
Manormos Village Mykonos
05.2023 - 09.2024
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
Insurance Agent
MAPFRE Insurance
09.2021 - 03.2023
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Education
High School Diploma -
06-2018
Skills
- Cultural awareness
- Patience and tolerance
- Content management
- Assertiveness
- Online research
- Attention to detail
- Social media
- Strong attention to detail
- Relationship building
- Team collaboration
- Graphics and photo imaging
- Task prioritization
Languages
Greek, Georgian
Native language
English
Upper intermediate
B2
Russian
Advanced
C1
Timeline
Content Moderator - TaskUs
11.2024 - Current
Hotel Front Desk Clerk - Manormos Village Mykonos
05.2023 - 09.2024
Insurance Agent - MAPFRE Insurance
09.2021 - 03.2023
N7 High School Kutaisi - High School Diploma,
Similar Profiles
Maria Sanchez BustilloMaria Sanchez Bustillo
Multilingual Account Issues Representative at TaskUsMultilingual Account Issues Representative at TaskUs
Ruth TuckerRuth Tucker
Sunfire- Health Advocate at TaskUsSunfire- Health Advocate at TaskUs
Alisha GrimesAlisha Grimes
Autonomous Vehicle Roadside Assistance Agent at TaskUsAutonomous Vehicle Roadside Assistance Agent at TaskUs