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Dynamic professional with extensive management and organizational skills, honed as Head Waiter at Top Notch Catering. Proven track record in enhancing guest satisfaction through effective communication and problem-solving. Successfully led teams and optimized service delivery, ensuring memorable experiences while fostering a collaborative environment. Committed to continuous improvement and strategic growth.

Accomplished professional with expertise in staff training delivery and restaurant inventory management, demonstrating comprehensive understanding of food service regulations and food hygiene practices. Adept at optimizing time and enhancing customer service through effective use of POS systems and cash handling techniques. Possesses extensive menu knowledgeably, including wine pairing knowledge and upselling techniques, with strong grasp of various cuisines. Career goals include advancing within hospitality industry by leveraging skills in inventory control and customer service excellence.

Friendly Head Waiter always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Talented Head Waiter successful at working in high-volume environments to meet challenging sales, service and quality objectives. Highly effective at learning new items quickly and dealing efficiently with demanding customer requests. Creative problem-solver skilled in time management and preparatory work.

Hospitality professional with experience in staff coordination and optimization of front-of-house resources. Strong focus on customer service, teamwork, and quality supervision to ensure an exceptional guest experience. Seeking to join a company where I can develop strategies to enhance service standards and improve overall customer satisfaction.

Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of italian and international cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.

Nikolaos Katsapas

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Head Waiter

Head Waiter

Assistant Waiter

Waiter

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Assistant Waiter

Barback

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Computer Technician, IT

WSPC

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Assistant Waiter

Assistant Waiter

Waiter

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Head Waiter

Head Waiter

Computer Technician, IT

WSPC

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