Summary
Overview
Work History
Education
Skills
Languages
Timeline
Bartender
NIKOLAOS SAMOILIS

NIKOLAOS SAMOILIS

Waiter
ATHENS

Summary

Motivated waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. In the same time focused and reliable,bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.

Overview

3
3
years of professional experience

Work History

Waiter

PIAZZA D'AMORE
HERAKLEION ATHENS
12.2022 - Current
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Increased sales significantly by upselling higher-end products to customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Greeted new customers, discussed specials, and took drink orders.

Waiter

BYBLOS
MYKONOS
05.2022 - 09.2022
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Used cash registers and credit card machines to cash out customers.
  • Upsold appetizers, drinks and desserts to increase restaurant profits.
  • Informed customers about daily and seasonal specials.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Waiter

SENTA JAPANESE
ATHENS
10.2021 - 03.2022
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Used cash registers and credit card machines to cash out customers.
  • Trained new servers on restaurant policies and procedures.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Increased sales significantly by upselling higher-end products to customers.

Waiter

NATU RESTAURANT
KHFISIA
05.2021 - 10.2021
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Used cash registers and credit card machines to cash out customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Increased sales significantly by upselling higher-end products to customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Waiter

Buddha-Bar Beach Crete
HERAKLION CRETE
06.2020 - 10.2020
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Answered customers' questions, recommended items, and recorded order information.
  • Met with chef to review daily specials and menu changes.
  • Informed customers about daily and seasonal specials.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Inspected dishes and utensils for cleanliness.

Waiter

MEANDROS Boutique&Spa
ZAKYNTHOS
04.2019 - 10.2019
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Trained new servers on restaurant policies and procedures.

Waiter

GIACOMO BISTROT
KHFISIA
11.2018 - 03.2019
  • Delivered correct food items to tables according to order documentation.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Collaborated well with other food runners to deliver orders accurately.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Greeted customers and provided menus upon arrival to dining room.

Assistant Waiter

KOLOKOTRONIS
STOUPA
04.2018 - 10.2018
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

High School Diploma -

IEK ALFA
ATHENS,GREECE
05.2021

Skills

  • Order Accuracy
  • Table Setting Arrangements
  • Guest Inquiries
  • Dining Room Organization
  • Menu Knowledge
  • Quality Control
  • Wine Service
  • High-Volume Dining
  • Bill Computation
  • Wine Knowledge
  • Warm and Friendly
  • Guest Satisfaction

Languages

Greek
Native language
English
Upper intermediate
B2

Timeline

Waiter

PIAZZA D'AMORE
12.2022 - Current

Waiter

BYBLOS
05.2022 - 09.2022

Waiter

SENTA JAPANESE
10.2021 - 03.2022

Waiter

NATU RESTAURANT
05.2021 - 10.2021

Waiter

Buddha-Bar Beach Crete
06.2020 - 10.2020

Waiter

MEANDROS Boutique&Spa
04.2019 - 10.2019

Waiter

GIACOMO BISTROT
11.2018 - 03.2019

Assistant Waiter

KOLOKOTRONIS
04.2018 - 10.2018

High School Diploma -

IEK ALFA

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