Nikolaos Tsioumplekas
Business Consultant, Junior Project Manager
Kozani,GREECE
Summary
Proven leader with a track record of enhancing team collaboration and stakeholder communication at CluBE- Cluster of Bioeconomy and Environment of Western Macedonia and in various and adverse working environments. Project scheduling and Scrum framework, achieving timely project delivery and risk mitigation. Cultivated strong client relationships, ensuring satisfaction and loyalty. Demonstrates exceptional documentation management and meeting facilitation skills, driving project success and efficiency.
Overview
13
13
years of professional experience
Work History
Junior Project Manager
CluBE- Cluster of Bioeconomy and Environment of WM
Kozani, Kozani
05.2024 - Current
- Improved team collaboration through clear communication and timely feedback on performance.
- Serving as a liaison between technical teams, business stakeholders, elected officials and public administrators, facilitating effective communication throughout the project lifecycle.
- Supporting senior project managers in various aspects of project planning, execution, and closure activities.
- Contributing to risk management efforts, identifying potential obstacles and developing mitigation strategies.
- Coordinating project meetings and confirmed relevant stakeholder awareness of tasks, goals and project timelines.
Customer Service Manager
''VLAHA'' Carpet Shop
11.2023 - 04.2024
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Followed through with client requests to resolve problems.
Head Barista
"Taksidi Sto Hrono" Cafeteria
Kozani, Kozani
03.2023 - 10.2023
Warehouse Manager
Kiefer TEK LTD
Kozani, Kozani
06.2022 - 12.2022
- General Logistics And Warehouse Management for a 48 GW solar park.
- Coordinated with vendors, suppliers and transportation companies to verify timely delivery of materials and supplies, avoiding delays.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
Head Barista
''Stoa'' Cafe
Kozani
02.2020 - 05.2022
General Manager
LA VIDA LOCA Beach Bar
Kozani, Kozani
04.2018 - 10.2018
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
Military Service
Greek Army
03.2017 - 12.2017
- Obligatory Military Service as a draft Infantry Soldier
- Dismissed with distinction as a Lance Corporal (Honorary Rank)
Head Bartender
''MIND'' Coffee Bar
12.2016 - 02.2017
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Crafted special drink and cocktail menu items for seasonal offerings, signature cocktails & beverages.
Bartender
THEARTEMIS 4* HOTEL
04.2014 - 10.2014
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender, Managing Bartender
9/8 All Day Coffee Bar
09.2011 - 03.2014
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Executive Diploma - Beyond Exports
I.S.T. College
Athens, Greece 04.2001 -
Master of Arts - Local & Regional Development & Administration
University Of Peloponnese
Corinth, Greece 04.2001 -
Bachelor of Arts - Political Science
University of Crete
Rethymno, Greece 04.2001 -
Skills
Documentation Management
Project Scheduling
Scrum Framework
Meeting facilitation
Languages
Greek
Native language
English
Proficient
C2
German
Beginner
A1
Timeline
Junior Project Manager
CluBE- Cluster of Bioeconomy and Environment of WM
05.2024 - Current
Customer Service Manager
''VLAHA'' Carpet Shop
11.2023 - 04.2024
Head Barista
"Taksidi Sto Hrono" Cafeteria
03.2023 - 10.2023
Warehouse Manager
Kiefer TEK LTD
06.2022 - 12.2022
Head Barista
''Stoa'' Cafe
02.2020 - 05.2022
General Manager
LA VIDA LOCA Beach Bar
04.2018 - 10.2018
Military Service
Greek Army
03.2017 - 12.2017
Head Bartender
''MIND'' Coffee Bar
12.2016 - 02.2017
Bartender
THEARTEMIS 4* HOTEL
04.2014 - 10.2014
Bartender, Managing Bartender
9/8 All Day Coffee Bar
09.2011 - 03.2014
Executive Diploma - Beyond Exports
I.S.T. College
04.2001 -
Master of Arts - Local & Regional Development & Administration
University Of Peloponnese
04.2001 -
Bachelor of Arts - Political Science
University of Crete
04.2001 -
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