Dynamic ERP Consultant with a proven track record at ALPHASOFT THEODOSSIOU & Associates, specializing in data migration and system optimization. Enhanced operational efficiency through effective problem-solving and team collaboration, achieving significant improvements in user satisfaction. Skilled in software configuration and dedicated to fostering a productive work environment.
Overview
23
23
years of professional experience
Work History
ERP Consultant
Associate in ALPHASOFT THEODOSSIOU & Associates
03.2003 - Current
Assisted in analyzing business requirements for ERP system implementation
Supported data migration processes to ensure accurate information transfer
Provided ongoing support to users post-implementation, addressing any questions or concerns as they arose.
Played a pivotal role in data migration projects, ensuring accuracy and consistency across multiple platforms while also minimizing downtime during transitions.
Troubleshot and resolved complex technical issues in a timely manner, maintaining high levels of system uptime and end-user satisfaction.
Identified opportunities for system improvements by conducting regular gap analysis between current operations and desired outcomes.
Streamlined business processes for increased productivity through ERP system optimization.
Managed cross-functional teams to ensure successful completion of ERP projects on time and within budget.
Collaborated with teams to document and refine functional specifications
Engaged in user training sessions to enhance system adoption and usability
Provided troubleshooting support for ERP-related issues, enhancing user experience
Participated in project meetings to discuss progress and identify potential challenges
Contributed to process improvement initiatives by gathering user feedback
Managed customer expectations and relationships through easily understood explanations and clear communication.
Supported smooth launch and user experience through functional end user testing and interface testing.
Taught end users to navigate ERP system by developing and presenting training sessions.
Assisted customers with assessing and defining key business processes, policies and procedures.
Identified and resolved defects by developing test strategies, testing tools and test scripts.
Met project goals on time and within budget constraints by managing implementation project activities, adhering to deployment standards and monitoring project schedules.
Integrated Plex, SAP, Oracle, Microsoft Dynamics and other ERP systems to connect with applications and data sources.
Delivered individualization by working with clients to gather business requirements.
Enhanced ERP system efficiency by implementing process improvements and customizations.
Reduced manual data entry efforts by automating key processes within the ERP system.
Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
HR ERP Consultant
ALPHASOFT THEODOSSIOU & ASSOCIATES
03.2003 - Current
Developed and implemented HR policies to enhance organizational effectiveness.
Conducted comprehensive training programs, improving employee engagement and retention rates.
Advised management on compliance with labor laws and regulations, mitigating legal risks.
Facilitated conflict resolution processes, fostering a collaborative workplace environment.
Mentored junior HR staff, enhancing team capabilities and knowledge sharing practices.
Streamlined HR processes for increased efficiency by automating manual tasks and reducing paperwork.
Collaborated with legal counsel to ensure compliance with federal, state, and local labor laws, minimizing risk exposure for the organization.
Oversaw payroll administration duties ensuring accurate payment processing while adhering to relevant tax regulations.
Mentored HR team members in their professional development, promoting continuous learning and skills enhancement within the department.
Led strategic initiatives to enhance operational efficiency and client satisfaction.
Education
MBA -
GLAMORGAN UNIVERSITY
Thessaloniki, Greece
10-1996
Bachelor of Science - Computer Information Systems
NORTH COLLEGE
Thessaloniki, Greece
10-1993
Skills
Application support
Software configuration
Data migration
Customization development
Performance tuning
Problem-solving
Organizational skills
Team collaboration
Teamwork and collaboration
Task prioritization
Professionalism
System testing
System maintenance
Programming languages
Systems analysis
Operating systems
Network computers
Troubleshoot malfunctions
Timeline
ERP Consultant
Associate in ALPHASOFT THEODOSSIOU & Associates
03.2003 - Current
HR ERP Consultant
ALPHASOFT THEODOSSIOU & ASSOCIATES
03.2003 - Current
MBA -
GLAMORGAN UNIVERSITY
Bachelor of Science - Computer Information Systems
Articled Assistant at V P Janadri & Associates (Associate of N C S Raghavan & Co)Articled Assistant at V P Janadri & Associates (Associate of N C S Raghavan & Co)