Nikolas Konstantinidis
Digital Advisor - ECommerce Manager
Athens,I
Summary
Proven leader and strategic thinker, excelled at KeyItem by driving brand growth and optimizing digital interactions while enhancing user engagement. Skilled in sales coaching and effective selling techniques, surpassing sales targets. My teamwork and adaptability skills fostered a positive and healthy working environment. Achievements include significant increases in customer satisfaction and revenue.
Overview
2
2
years of professional experience
Work History
Enlisted Soldier
Hellenic Army
02.2024 - 08.2024
- Collaborated with fellow service members, demonstrating adaptability and teamwork capabilities.
- Served as an effective liaison between leadership and subordinates, resolving issues promptly and promoting a positive morale.
- Achieved mission success by effectively leading a diverse group of soldiers during high-stress situations.
Digital Interaction Advisor
KeyItem
04.2023 - 02.2024
- Analyzed key performance metrics to identify areas of improvement in digital marketing efforts, making strategic recommendations for optimization.
- Evaluated third-party vendors for potential partnership opportunities in order to expand the company''s range of digital offerings.
- Implemented responsive designs for seamless user experiences across various devices, increasing mobile traffic and engagement.
- Developed customized digital strategies to meet specific client needs and goals, resulting in increased engagement.
- Collaborated with cross-functional teams to develop and launch innovative digital marketing campaigns, driving brand awareness and growth.
- Optimized website performance through regular analysis of user data, leading to improved usability and conversion rates.
Sales Supervisor
KeyItem
04.2022 - 01.2023
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with clients, maintaining regular/increasing customers, resulting in increased revenue.
- Increased customer satisfaction by offering outstanding customer service.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Effectively coached team members to reach weekly and monthly sales goals.
Education
BBA - Business Administration And Management
05.2023
Skills
Sales Reporting
Languages
Greek
Native language
English
Proficient
C2
Interests
Socialising
Team bonding
Learning new skills
Working out
Traveling
Timeline
Enlisted Soldier - Hellenic Army
02.2024 - 08.2024
Digital Interaction Advisor - KeyItem
04.2023 - 02.2024
Sales Supervisor - KeyItem
04.2022 - 01.2023
University of Peiraeus - BBA, Business Administration And Management
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