Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Languages
Timeline
Generic

Nikoleta Tzika

Athens

Summary

Team-oriented Scrum Master with background communicating effectively with and leading high-performance teams and in prioritizing tasks and optimizing workflows. Systematic Product Manager experienced in defining requirements and outlining specifications according to Agile and Scrum methodologies. Working under pressure and managing multiple projects effectively in demanding environment from different departments, such as Marketing, Brands and Last Mile. Hardworking Technical Lead proficient in quality assurance, stakeholder management and resource utilization. Highly-skilled Software Engineer well-versed in setting up hardware and software components mainly for banking sector. Experience in Middle East Projects including Dubai Police and large national banks with extensive Onsite support and collaborating with multicultural people. Special skill in adapting to new situations, complying with challenging deadlines, establishing priorities, resolving problems, improving customer satisfaction and optimizing systems to address dynamic needs, abilities gained over almost 8-year career.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Lead Product Owner

Novibet
11.2024 - Current
  • Partnering with stakeholders to shape and design product ideas and transforming them into clear, actionable technical projects.
  • Guiding roadmap prioritization and delivery, balancing business goals with technical feasibility.
  • Coaching and mentoring Product Owners, ensuring alignment and consistency across casino teams.

Product Owner

Novibet
09.2023 - 11.2024
  • Owned the Casino product backlog, defining features and requirements for internal tools and customer-facing platforms.
  • Collaborated with development, QA, and design teams to deliver engaging casino experiences and
    operational efficiencies.

Agile Delivery Lead

Novibet
03.2023 - 09.2023
  • Facilitated Scrum ceremonies, guided teams in Agile practices, and ensured effective collaboration across functions.
  • Identified and addressed project risks, dependencies, and obstacles to optimize productivity.

Product Manager

InstaShop
10.2021 - 01.2023
  • Participated in design meetings, developed product documentation, prioritized roadmaps, and facilitated Scrum ceremonies.
  • Assisted in testing, troubleshooting issues, and implementing solutions.

Technical Leader

NCR Corporation
04.2019 - 10.2021
  • Worked on Middle East projects, developed banking applications, gathered requirements, and ensured code quality.
  • Mentored junior developers and managed software delivery timelines.

Software Engineer

NCR Corporation
08.2015 - 04.2019
  • Integrated new systems, maintained applications, performed testing, and supported production environments.

Electrical Engineer Intern

HEDNO, under the auspices of ESPA and Aristotle University
04.2015 - 06.2015
  • Collected and modeled data for electricity networks, participated in maintenance and construction projects, such as new substations, replacement of transformers.

Education

MBA - Business Administration

Economic School, Aristotle University
Thessaloniki, Greece

Master - Electrical Engineering & Computer Science

Polytechnic School, Aristotle University
Thessaloniki, Greece

Skills

  • Agile & Scrum Methodology (JIRA/Confluence)
  • Technical Analysis & Solution Design
  • UX/UI Collaboration (Figma, design reviews)
  • Decision-Making Under Uncertainty
  • Team Coaching & Mentorship
  • API & Provider Integration Management

Certification

Professional Scrum Product Owner I (PSPO I) – Scrum.org, 2024

Languages

  • English - Certificate of Proficiency in English (University of Michigan)

  • French - Diplôme d' etudes en langue française (DELF B2)

Accomplishments

  • SFHMMY 7, Electrical and Computer Engineering Student Conference Subject: "Dismantling the Problem: The Engineers of the Modern Days."
  • 10th National Conference on Renewable Energy Sources of the Institute for Solar Technology, November 2014 Hobbies

Languages

English
Full Professional
French
Elementary

Timeline

Lead Product Owner

Novibet
11.2024 - Current

Product Owner

Novibet
09.2023 - 11.2024

Agile Delivery Lead

Novibet
03.2023 - 09.2023

Product Manager

InstaShop
10.2021 - 01.2023

Technical Leader

NCR Corporation
04.2019 - 10.2021

Software Engineer

NCR Corporation
08.2015 - 04.2019

Electrical Engineer Intern

HEDNO, under the auspices of ESPA and Aristotle University
04.2015 - 06.2015

Master - Electrical Engineering & Computer Science

Polytechnic School, Aristotle University

MBA - Business Administration

Economic School, Aristotle University
Nikoleta Tzika