NIKOLIA TSOUMAILI
Kalamata,Messenia
Summary
Committed and motivated Assistant with exceptional customer service and decision-making skills. Strong work ethic, professional demeanour and great initiative.
Overview
3
3
years of professional experience
Work History
Cashier assistant
DRY CLEANERS G&A
Kalamata , Messenia
2024.08 - Current
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Resolved customer complaints and answered queries about store products.
- Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
Logistics assistant
E.M.S ECONOMIC MESSINIAN & SUPPORT
Kalamata , Messenia
2023.05 - 2023.12
- Generated logistics reports for analysis and decision-making.
- Completed and filed paperwork for reporting and administrative purposes.
- Prepared logistics documentation, including shipping manifests and customs clearance forms.
Secretary of Deputy Mayor
MUNICIPALITY OF KALAMATA
Kalamata , Messenia
2021.11 - 2022.04
- Attended meetings to discuss core policy issues and legislative plans.
- Attended community functions and meetings to understand public opinion and provide information on government plans.
- Monitored current and proposed legislation and policy priorities.
Education
Bachelor of Business Administration - Management of Health and Welfare Units
UNIVERSITY OF PELOPONNESE
Kalamata, MesseniaSkills
- Schedule management
- Training and Development
- Customer Service
- Problem Resolution
- Data organisation
- Email processing
- Social media management
Languages
English
Upper intermediate (B2)
Training Programs
NATIONAL AND KAPODISTRIAN UNIVERSITY OF ATHENS
- Blockchain in Financial Services July 22- Sept 2022
- Business English May 2022- Sept 2022
UNIVERSITY OF PELOPONNESE
- Business Administration - Accounting and Finance May 2022
GLOBAL PROFESSIONAL EXPERTS
- Professional Experts - Administrative Secretary Dec 2022- Febr 2023
Η/Υ
ELIC PROFESSIONAL CERTIFICATE
( Word , Excel , Outlook & Internet)
Timeline
Cashier assistant
DRY CLEANERS G&A
2024.08 - Current
Logistics assistant
E.M.S ECONOMIC MESSINIAN & SUPPORT
2023.05 - 2023.12
Secretary of Deputy Mayor
MUNICIPALITY OF KALAMATA
2021.11 - 2022.04
Bachelor of Business Administration - Management of Health and Welfare Units
UNIVERSITY OF PELOPONNESE
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