PROTEL Hotel Software
Nikolaos Koursaris
Assistant Debtor
Corfu
Summary
Graduate with a BSc (Hons) in Business Studies, specializing in business operations and finance. Currently working as an Assistant Debtor at Grecotel Hotels & Resorts, gaining hands-on experience in managing accounts receivable and financial records. Skilled in organization, analysis, and collaborating across departments to resolve issues. Open to relocating and eager to apply my skills in an accounting role, offering reliability and a strong willingness to learn.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Assistant Debtor
GRECOTEL Hotel & Resorts
Corfu, Nomos Kerkyras
04.2023 - Current
- Issued and managed customer invoices, maintaining accuracy and prompt delivery.
- Monitored overdue accounts, engaging with customers to resolve payment delays and achieve timely collections.
- Maintained meticulous records of transactions within the company's accounting software, improving financial tracking.
- Collaborated with Sales and Customer Service teams to resolve invoicing issues, improving customer satisfaction.
Shift Manager
McDonald's
04.2022 - 03.2023
- Led daily operations, optimizing team performance during shifts to increase efficiency and profitability.
- Trained and onboarded new employees, promoting compliance with company standards and procedures.
- Implemented cost-saving measures without compromising service quality.
- Developed shift schedules to meet operational needs while adhering to local labor regulations.
- Motivated staff through continuous feedback, contributing to an improvement in employee performance metrics.
Crew Trainer
McDonald's
10.2021 - 04.2022
- Trained new team members in customer service and food safety.
- Promoted a collaborative and positive work environment.
- Assisted in creating training materials to improve team performance.
Crew Member
McDonald's
10.2020 - 10.2021
- Delivered excellent customer service, contributing to high satisfaction levels.
- Engaged in upselling to meet personal sales goals.
Soldier & Musician
Hellenic Armed Forces
09.2018 - 05.2019
- Led efforts to restore the band's operations
- Played a key role in military events, representing the Hellenic Armed Forces' band.
Education
Bachelor of Science - Business Studies
University of Bedfordshire
London, Luton 05.2019 - 09.2022
Skills
- Team Leadership
- Communication
- Adaptability
- Financial Management
- Customer Service
- Problem-Solving
- Collaboration
- Attention to Detail
- Conflict Resolution
- Time Management
- Payment tracking
- Invoice processing
Software
Microsoft Office
Timeline
Assistant Debtor
GRECOTEL Hotel & Resorts
04.2023 - Current
Shift Manager
McDonald's
04.2022 - 03.2023
Crew Trainer
McDonald's
10.2021 - 04.2022
Crew Member
McDonald's
10.2020 - 10.2021
Bachelor of Science - Business Studies
University of Bedfordshire
05.2019 - 09.2022
Soldier & Musician
Hellenic Armed Forces
09.2018 - 05.2019
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