Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Nour Goodall

Business Development Manager
Athens
Nour Goodall

Summary

Driven Business Development Executive with career history in multi-state distributed businesses and proven skill in hiring, developing and retaining high-performance teams. Motivating leader with strengths in building strategic relationships to support key business initiatives. Highly skilled in change management, management transition, and merger integration. Offering excellent interpersonal and communication skills and experience managing matrixed organizations.

Overview

33
years of professional experience

Work History

MAM Electric

International Business Development Manager
02.2003 - Current

Job overview

  • Official liaison officer for partner companies in Europe.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Negotiated favorable contracts with overseas suppliers, reducing costs and ensuring product quality.
  • Coordinated closely with legal counsel to ensure compliance with local regulations in each country where the company conducted business.
  • Evaluated competitor offerings to identify gaps in our product/service portfolio that could be exploited for competitive advantage or differentiation purposes.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Managed revenue models, process flows, operations support and customer engagement strategies.

Pioneer Engineering

Communication Manager
06.2020 - Current

Job overview

  • Handling all correspondence with international businesses, acquiring data and generating agendas for meetings, translating all documents and live translation during meetings, drafting minutes, and developing media
  • Wrote engaging and successful press releases to control information and public opinion.
  • Managed crisis communications effectively, ensuring rapid response to emerging issues.
  • Developed communications strategies to drive forward progress in public relations.
  • Collaborated with other departments to develop integrated branding and public relations strategies.
  • Streamlined internal communication processes for improved employee engagement and productivity.
  • Evaluated campaign effectiveness using data-driven metrics, adjusting strategies as needed to optimize results.
  • Developed and promoted corporate brand, images and identity to media and public.
  • Researched latest market trends and analyzed data to develop public relations strategies and tactics.
  • Updated website copy regularly to ensure relevance and consistency with current messaging priorities.

U.S Embassy

General Manager
03.2016 - 11.2019

Job overview


  • Participation in the annual budget planning process, project management for renovations, and monitoring standards compliance
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Developed and implemented strategies to increase sales and profitability.

St. Lawrence College

Arabic Language teacher
09.1996 - 12.1999

Job overview

  • Teaching Arabic and I.G.C.S.E student exam preparation
  • Arabic Curriculum development for beginners and advanced levels
  • Fostered a positive learning environment with clear expectations, open communication, and mutual respect among students.
  • Maintained detailed records of student progress, utilizing data-driven insights to inform future instructional decisions.
  • Sourced optimal curricula and developed lesson plans to fully cover target material for each course.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Conducted regular assessments to monitor student progress, adjusting instructional methods as needed for optimal results.
  • Improved overall class performance by providing individualized attention to struggling students and implementing targeted intervention strategies.
  • Organized detailed list of resources to help students go beyond classroom environments and delve into topics of interest.

Consulate of Sudan

Cultural Consular Assistant
04.1994 - 07.1996

Job overview


  • Served as the National Day Event coordinator
  • Provided exceptional customer service to foreign nationals, addressing their inquiries and concerns effectively.
  • Improved case management efficiency with thorough documentation and consistent follow-up on pending applications.
  • Handled passport renewals, issuing new passports promptly while verifying all necessary supporting documents were provided accurately by applicants.
  • Prepared reports on consular activities regularly shared with supervisors for performance evaluation purposes.
  • Maintained detailed records of visa issuance, allowing for accurate reporting and analysis of trends in migration patterns.

Sigma Consult Technical Training Company

Marketing Adviser
01.1991 - 10.1992

Job overview

  • Developing Strategies for marketing technical courses to Saudi petroleum companies
  • Course organization; scheduling, selection of venue, travel and hotel bookings, preparation the monthly newsletter, and translation of business documents
  • Boosted sales with the development of promotional materials and events.
  • Managed campaigns for various clients that consistently exceeded sales goals.
  • Created and distributed surveys for data collection and analysis.
  • Expanded market reach through the identification and targeting of new audience segments.
  • Identified appropriate marketing channels and target customers for campaigns.

Education

La Vernne University
Athens, Greece

Master of Arts from Early Childhood Education

University Overview

University of Khartoum
Khartoum, Sudan

Diploma in Afro-Asian Studies

University Overview

University of The District of Columbia
Washington D.C, U.S.A

Bachelor of Arts from Political Science

University Overview

Skills

  • Decision-Making
  • Account Servicing
  • Contract Review
  • Competitor Analysis
  • Interpersonal Communication
  • Goal Setting

Timeline

Communication Manager
Pioneer Engineering
06.2020 - Current
General Manager
U.S Embassy
03.2016 - 11.2019
International Business Development Manager
MAM Electric
02.2003 - Current
Arabic Language teacher
St. Lawrence College
09.1996 - 12.1999
Cultural Consular Assistant
Consulate of Sudan
04.1994 - 07.1996
Marketing Adviser
Sigma Consult Technical Training Company
01.1991 - 10.1992
La Vernne University
Master of Arts from Early Childhood Education
University of Khartoum
Diploma in Afro-Asian Studies
University of The District of Columbia
Bachelor of Arts from Political Science
Nour GoodallBusiness Development Manager